High
LC8 on Ideal HP290

Your heat pump has stopped working because its internal power management system has detected an electrical fault.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Inverter Error

From this model's manual
Verified against the Ideal Hp290 installation & service manual, page 94.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the heat pump's internal brain, which controls the speed of the motor, detects an electrical irregularity or a component failure. The most common reason is that the inverter board has suffered a breakdown or the compressor is drawing too much power, causing the system to ship down for safety.

This fault is more common during peak winter months when the heat pump is working at its highest capacity and the electrical components are under the most stress.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like LC8: no call-out fees, no surprise bills.

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