High
29 on Ideal Maximiser SE

Your boiler has failed to detect a flame, which means it cannot stay on safely and has stopped working for your protection.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Check the connection of the ionisation pin, use the pin to measure the ionisation current in series (this current should amount to at least 2 µAC).

From this model's manual
Verified against the Ideal Maximiser Se installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's control system cannot confirm that a flame has successfully lit, causing it to shut down for safety. The most common reasons are a worn-out sensor that can no longer 'see' the flame, a build-up of carbon on the probe, or a faulty internal component failing to send the ignition spark.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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