High Lockout
E154 on Main Eco Compact

Your boiler has noticed that water is not circulating correctly or the temperature sensors are giving conflicting readings.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Flow return sensor temperature test

What causes this fault?

This fault occurs when the boiler's internal sensors detect that water isn't moving through the heat exchanger as quickly as it should, leading to a rapid heat build-up. The most common reasons are a failing circulation pump that can't push the water around or a blockage in the system, such as a build-up of sludge. It can also be triggered if the temperature sensors themselves have become faulty and are sending incorrect data to the control board.

This issue often comes to light during the first cold snap of autumn when the heating is turned back on after being idle all summer, which can cause internal pump parts to seize.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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