High Lockout
E160 on Potterton Assure Combi / System

Your boiler has detected an issue with its internal fan, which means it cannot safely exhaust fumes and has stopped working as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Problem with fan (possible wiring fault)

What causes this fault?

This fault occurs when the boiler's control system loses communication with the fan or detects that it isn't spinning at the correct speed. The most common reason is a mechanical failure within the fan motor itself, though loose or damaged wiring connections can also prevent the fan from receiving the power it needs to operate.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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