What the manual says
Manufacturer manualControl Status: Stand-by
From this model's manual
Verified against the Potterton Envoy 30 installation & service manual.
DIY fix possible
Check your room thermostat is set to a higher temperature than the current room temperatureEnsure your heating programmer or timer is set to 'On' for the current timeConfirm that your hot water cylinder thermostat is turned up if you have a separate hot water tank
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