High
E130 on Potterton Gold Combi HE

Your boiler has shut down because the exhaust gases have become too hot, which is a safety measure to prevent damage to the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Flue NTC sensor over temperature

From this model's manual
Verified against the Potterton Potterton Gold Combi He Installation Boiler Error Codes installation & service manual, page 52.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the internal temperature sensor detects that the exhaust gases are getting far too hot, triggering an immediate shutdown to protect the boiler's internal plastic components. The most common reason is a buildup of limescale or debris inside the main heat exchanger, which prevents heat from transferring into your water and sends it out through the flue instead. It can also be caused by a lack of water circulation or a faulty sensor giving an incorrect reading.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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