What the manual says
Manufacturer manualCentral Heating NTC Fault
What causes this fault?
This fault occurs when the thermistor, a small sensor that monitors water temperature, fails or provides an incorrect electrical reading to the boiler's control board. The most common reason is internal degradation over time or loose wiring connections, which prevents the boiler from knowing when to safely turn the burner on or off.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like E20: no call-out fees, no surprise bills.
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