High Lockout
E152 on Potterton Promax

Your boiler’s internal computer has developed a fault and is struggling to process information correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

PCB error

What causes this fault?

This fault occurs when the boiler's main control board experiences an internal electronic failure or a corruption of its memory. It is typically caused by aging electrical components reaching the end of their lifespan or damage from an unexpected electrical power surge. When this happens, the brain of the boiler can no longer safely coordinate the sequence of ignition and operation.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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