High Lockout
é4 on Remeha Avanta 18V

Your boiler has tried to light itself several times but has failed, likely because there is no gas supply or the ignition part is dirty or broken.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

More than 5 start attempts without any flame formation.

What causes this fault?

This fault occurs when the boiler is unable to detect a flame after several attempts to start up. The most common reason is a lack of gas reaching the burner, often caused by a closed valve, an issue with the gas meter, or a buildup of carbon on the part that creates the spark.

This fault is slightly more common during the first cold snap of winter when gas valves that have been dormant all summer can occasionally stick.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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