High Lockout
E37 on Remeha Quinta 115

Your boiler's internal computer parts are struggling to talk to each other, which means the system cannot coordinate the heating process.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Communication error

What causes this fault?

This fault occurs when there is a breakdown in the digital 'conversation' between the boiler's main control board and its other electronic components. It is usually caused by a loose connection in the internal wiring, moisture affecting the circuits, or the old age of the main computer board itself.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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