High Lockout
F.63 on Vaillant ecoTEC exclusive

Your boiler's internal computer brain has developed a memory error and can no longer process instructions correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

EEPROM faulty: Electronics defective

What causes this fault?

This fault occurs when the main control board suffers a hardware failure, specifically within the memory chip that stores the boiler's settings. It is usually caused by gradual wear of the electronic components or a sudden electrical surge that corrupts the internal software instructions. Because the boiler can no longer verify its own safety and operational data, it shuts down as a precaution.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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