High Lockout
D.26 on Vaillant ecoTEC

Your boiler's internal control board is unable to communicate with an optional secondary accessory or pump, causing the system to stop running as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Additional relay control ecoTec

What causes this fault?

This fault occurs when the boiler's main control centre loses its connection to an extra electrical component, such as an external pump or specialized heating control. The most common reason is a loose connection in the internal wiring or a component failure within the electronic control board. Because the boiler can no longer coordinate with these essential external parts, it shuts down to prevent any mechanical damage.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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