High Lockout
F.20 on Vaillant ecoTEC

Your boiler has switched itself off because it has detected that the water inside is getting too hot.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Safety temperature limiter by NTC activated

What causes this fault?

This fault occurs when the boiler's internal temperature rises too quickly or exceeds a safe limit, causing the system to shut down to prevent damage. The most common reasons are a lack of water flow caused by a faulty pump, a blockage in the central heating pipes, or air trapped within the heat exchanger.

This issue is frequently seen when the heating is first turned back on in autumn, as pump components can seize up after being idle throughout the summer.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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