High Lockout
F.61 on Vaillant Thermocompact

Your boiler's internal computer has encountered a communication error or a serious hardware failure that prevents it from running safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Electronic fault | Electronics defect

What causes this fault?

This fault occurs when the boiler's main control board loses the ability to properly communicate with the gas valve. The most common reason is a physical failure of the internal circuitry on the printed circuit board or a short circuit in the wiring connecting these two vital components. Because the computer can no longer safely control the flow of gas, it shuts the system down as a safety precaution.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful