High Lockout
F.64 on Vaillant Thermocompact

Your boiler has detected an internal electrical glitch or a faulty temperature sensor, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Sensor or electronics fault | Check NTC's/connections or electronics defect

What causes this fault?

This fault occurs when the boiler's control system receives conflicting or impossible signals from its internal temperature sensors. The most common reason is an electrical short-circuit or a broken connection within the sensors themselves, which prevents the boiler from safely monitoring how hot the water is getting.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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