High
A24 on Vokera Condexa Pro

Your boiler has stopped working because the fan that removes waste gases cannot spin at the correct speed.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fan error

From this model's manual
Verified against the Vokera Condexa Pro installation & service manual, page 57.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer detects that the fan is not spinning at the required speed to safely clear exhaust fumes. The most common reasons are a buildup of dirt or debris inside the fan casing, a mechanical failure of the motor, or a communication issue between the circuit board and the fan.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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