Vokera Condexa Pro Fault codes & diagnostics

51 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural GasLPG 35-131 kW 2013-present
Download the Vokera Condexa Pro manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Each cell = one fault code. Hover to identify.
3 Emergency 46 High 1 Medium 1 Low

All 51 documented codes

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46

Your boiler has shut down because it has detected that the water leaving the unit is getting too hot, which is usually caused by a circulation problem.

High Engineer only £120-£350

Parts commonly replaced

  • Circulation Pump
  • Thermistors (NTC Sensors)
  • Heat Exchanger (Descaling)
47

Your boiler has sensed that the water returning from your radiators is far too hot, causing the system to shut down to prevent damage.

High DIY-safe £120-350

What to check first

  1. Ensure at least two radiators are fully turned on and not restricted by thermostatic valves
  2. Check that the internal pump is audible and running
  3. Inspect the system pressure gauge and top up to 1.5 bar if it is low

Parts commonly replaced

  • Circulation pump
  • Return NTC thermistor
  • Secondary heat exchanger
48

Your boiler has shut down because the exhaust gases have become too hot, which is a safety measure to prevent damage to the internal components.

High Engineer only £150-350

Parts commonly replaced

  • Heat Exchanger (cleaning or replacement)
  • Flue NTC Sensor
  • Main Heat Exchanger
A01

Your boiler has tried to light several times but has failed, likely because gas is not reaching the burner or the spark is not working.

High DIY-safe £120-350

What to check first

  1. Check that your gas meter has credit and the isolation valve is open
  2. Check if other gas appliances in your home, such as a hob, are working correctly
  3. Press the 'Reset' button on the control panel to attempt a restart

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Ignition Transformer
  • Printed Circuit Board (PCB)

Related codes

A02

Your boiler has tried to start several times but cannot light the gas to begin heating.

High DIY-safe £100-£350

What to check first

  1. Check that your gas emergency control valve is in the 'on' position
  2. If you have a pre-payment meter, check that you have sufficient credit
  3. Press the reset button or turn the selector switch to 'OFF/RESET' for 5 seconds and then back to 'ON'

Parts commonly replaced

  • Ignition electrode
  • Flame sensing probe
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

A04

Your boiler has detected an internal electrical fault with the component that controls the gas supply, meaning it cannot safely ignite for heating or hot water.

High Engineer only £250-£550

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Gas Valve

Related codes

A05

Your boiler has detected an internal electrical fault with the component that controls the gas supply, meaning it cannot safely ignite.

High Engineer only £280-550

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Control Relay

Related codes

A06

Your boiler's internal computer has detected a safety control failure and has locked itself down as a precaution.

High Engineer only £250-550

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Control Board

Related codes

A07

Your boiler has detected an internal electrical safety failure and has shut down to prevent an unsafe operating condition.

High Engineer only £250-£550

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Control Box

Related codes

A08

Your boiler has detected an internal electrical safety failure and has shut down to prevent damage or unsafe operation.

High Engineer only £180-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Control Relay

Related codes

Showing 11–20 of 51
A09

Your boiler's internal computer brain is having trouble processing information and has temporarily stopped working.

High DIY-safe £280-550

What to check first

  1. Locate the power switch or dial on the boiler.
  2. Turn the boiler off and wait for 60 seconds.
  3. Turn the boiler back on to see if the internal memory resets itself.

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Display Interface Module

Related codes

A10

Your boiler's electronic memory chip has developed a software or communication fault, preventing the system from running safely.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • EEPROM Chip

Related codes

A11

Your boiler is unable to start up safely because the fan that removes waste gases is not spinning correctly.

High Engineer only £280-£550

Parts commonly replaced

  • Fan assembly
  • Main PCB
  • Wiring harness

Related codes

A12

Your boiler's computer memory has encountered a software error and can no longer communicate correctly with the main control board.

High Engineer only £220-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • EEPROM Chip

Related codes

A16

Your boiler's computer memory has developed a technical fault, preventing it from remembering the settings it needs to operate safely.

High Engineer only £250-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • EEPROM chip

Related codes

A17

Your boiler has sensed that the water leaving the unit is getting too hot and has shut down as a safety precaution.

High Engineer only £120-250

Parts commonly replaced

  • Outlet NTC Temperature Sensor
  • Circulation Pump
  • Main PCB

Related codes

A18

Your boiler's internal computer memory is not communicating correctly with the main control board, preventing the system from starting.

High Engineer only £280-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • EEPROM chip

Related codes

A19

Your boiler has shut down and is running the fan at full speed because the exhaust gases have become dangerously hot.

Emergency Engineer only £150-450

Parts commonly replaced

  • Main Heat Exchanger
  • Flue Gas Sensor
  • Fan Assembly

Related codes

A20

Your boiler is detecting a flame remaining inside the unit for a few seconds after it should have been shut off.

Emergency Engineer only £180-450

Parts commonly replaced

  • Gas Valve
  • Flame Sensing Electrode
  • Control PCB

Related codes

A24

Your boiler has stopped working because the fan that removes waste gases cannot spin at the correct speed.

High Engineer only £220-450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Showing 21–30 of 51
E02

Your boiler has shut down completely because a safety sensor has detected that the system is overheating.

High DIY-safe £100-£350

What to check first

  1. Check that your radiator valves are open and not turned to zero.
  2. Verify that the boiler pressure gauge is between 1 and 1.5 bar; top up if necessary.
  3. Attempt to reset the boiler by turning the selector switch to the 'OFF/RESET' position and then back to 'ON'.

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • NTC Temperature Sensor

Related codes

E04

Your boiler has lost the connection to the temperature sensor responsible for your hot water storage tank, meaning it cannot accurately monitor your hot water temperature.

Medium Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

E18

Your boiler has shut itself down for safety because a internal limit was exceeded, likely due to overheating or a lack of water circulation.

High Engineer only £120-350

Parts commonly replaced

  • Circulation pump
  • Overheat thermostat
  • Main heat exchanger cleaning

Related codes

E20

Your boiler has switched itself off completely as a protective measure because its internal safety sensors have detected a critical operating fault.

High Engineer only £120-350

Parts commonly replaced

  • Limit thermostat
  • Main PCB
  • Internal wiring harness
  • Overheat sensor

Related codes

E23

Your boiler has shut itself down as a safety precaution because it has detected an internal fault that could lead to overheating or unsafe operation.

High Engineer only £120-350

Parts commonly replaced

  • Safety Thermostat
  • Overheat Limit Sensor
  • Circulation Pump
  • Main Control Board

Related codes

E24

Your boiler has shut itself down as a safety precaution because one of its internal safety sensors has detected a potential fault.

High Engineer only £100-£350

Parts commonly replaced

  • Safety Thermostat
  • Flue Sensor
  • Main PCB
  • Wiring Harness

Related codes

E25

Your boiler's computer is having trouble reading its own internal memory, which means it cannot safely control its operations.

High Engineer only £200-400

Parts commonly replaced

  • Main PCB
  • Control board

Related codes

E26

Your boiler has shut itself down as a safety precaution because it has detected an internal fault or overheating.

High DIY-safe £120-350

What to check first

  1. Locate the reset button or selector switch on the control panel
  2. Turn the selector to the 'OFF/RESET' position and wait for 10 seconds
  3. Turn the selector back to the 'ON' position and check if the boiler fires up

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Main PCB

Related codes

E32

Your boiler system has lost communication with the secondary control boards that help manage the heating demand.

High Engineer only £120-350

Parts commonly replaced

  • Slave control board
  • Bus communication wiring
  • Main PCB

Related codes

E33

Your boiler has detected an electrical issue with its power supply or wiring, meaning it cannot safely start the burner.

High Engineer only £100-250

Parts commonly replaced

  • Wiring harness
  • Main PCB
  • External power supply connection

Related codes

Showing 31–40 of 51
E34

Your boiler has detected an issue with the electrical power supply coming from the grid or your home's wiring, meaning the electricity frequency is incorrect for it to operate safely.

High Engineer only £100-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Surge Protector

Related codes

E35

Your boiler has stopped working because the internal water pressure is too low for the system to run safely.

High DIY-safe £0-160

What to check first

  1. Check the pressure gauge on the front of the boiler or under the casing.
  2. If the needle is below 1.0 bar, locate the filling loop (flexible silver hose).
  3. Slowly open the valves to top up the water until the pressure reaches 1.5 bar, then close them tightly.

Parts commonly replaced

  • Water pressure switch
  • Expansion vessel
  • Filling loop valves

Related codes

E36

Your boiler's computer memory has developed a communication fault and can no longer process its stored settings.

High Engineer only £280-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • EEPROM chip

Related codes

E37

Your boiler has detected an electrical wiring issue where the power supply wires are crossed, preventing it from safely lighting the flame.

High Engineer only £80-160

Parts commonly replaced

  • Main PCB
  • Wiring Harness

Related codes

E38

Your boiler has detected a fault with the sensor that monitors exhaust fumes, causing the system to shut down for safety.

High Engineer only £120-200

Parts commonly replaced

  • Flue gas NTC sensor
  • Wiring harness

Related codes

E39

Your boiler has lost connection with a safety sensor that monitors the temperature of the exhaust gases, causing the system to shut down for protection.

High Engineer only £120-£250

Parts commonly replaced

  • Flue gas NTC probe
  • Wiring harness
  • Control PCB

Related codes

E40

Your boiler has detected an issue with the electrical power supply frequency coming into your home.

High Engineer only £100-350

Parts commonly replaced

  • Main PCB (Control Board)
  • External Power Supply Unit

Related codes

E41

Your boiler's internal computer parts are having trouble talking to each other, causing the system to stop working.

High Engineer only £150-£450

Parts commonly replaced

  • Main PCB (Control Board)
  • Communication wiring harness
  • Display interface

Related codes

E42

Your boiler has stopped working because one of its internal temperature sensors has developed an electrical fault and is reporting incorrect information.

High Engineer only £90-160

Parts commonly replaced

  • NTC Outlet Temperature Probe
  • Wiring Harness connector

Related codes

E43

Your boiler has stopped working because it cannot get a temperature reading from the main pipe where hot water leaves the unit.

High Engineer only £95-180

Parts commonly replaced

  • NTC Outlet Temperature Sensor
  • Sensor wiring harness

Related codes

Showing 41–50 of 51
E44

Your boiler has detected a fault with the sensor that monitors the water returning to the unit, causing the system to stop working for safety.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC thermistor (probe)
  • Wiring harness
  • Control board

Related codes

E45

Your boiler has lost connection with the sensor that monitors water returning from your radiators, meaning it cannot safely regulate its temperature.

High Engineer only £90-180

Parts commonly replaced

  • Return NTC Temperature Probe
  • Wiring Harness Connection

Related codes

E46

Your boiler has shut down because a temperature sensor has detected that the water leaving the system is getting too hot.

High Engineer only £100-220

Parts commonly replaced

  • Flow NTC sensor
  • Heat exchanger thermistor
  • Wiring harness

Related codes

E47

Your boiler has detected that the water returning to the unit is too hot, causing it to shut down for safety.

High Engineer only £120-220

Parts commonly replaced

  • NTC Return Sensor
  • Circulation Pump
  • Printed Circuit Board (PCB)

Related codes

E48

Your boiler has detected that the exhaust gases are getting too hot, causing the fan to run at full speed to protect the system from damage.

High Engineer only £140-£280

Parts commonly replaced

  • Flue gas thermostat
  • Heat exchanger
  • Temperature sensor

Related codes

no. 46

Your boiler has detected that the water inside the system is dangerously hot and has automatically shut itself down to prevent damage.

Emergency Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Heat exchanger
no. 47

Your boiler has detected that the water returning from your radiators is dangerously hot and has shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • NTC sensor
  • Circulation pump
  • PCB/Slave board
no. 48

Your boiler has detected that the exhaust gases are becoming dangerously hot and has shut itself down to prevent internal damage.

High Engineer only £150-300

Parts commonly replaced

  • Flue gas temperature sensor
  • Heat exchanger
  • Primary flow sensor
Type A

Your boiler has detected a safety concern or internal error and has shut down to protect your home until it is manually restarted.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame sensor
  • Control PCB
  • Gas valve

Related codes

Showing 51–51 of 51
U 00

Your boiler's main computer control panel is reporting a general failure, meaning it cannot communicate correctly to start the heating process.

High Engineer only £200-450

Parts commonly replaced

  • Main PCB
  • Wiring harness

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