High Lockout
E46 on Vokera Condexa Pro

Your boiler has shut down because a temperature sensor has detected that the water leaving the system is getting too hot.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Outlet probe error for having exceeded the temperature limit

What causes this fault?

This fault occurs when the boiler's internal safety sensors detect that the water temperature exiting the unit has risen above safe operating limits. It is typically caused by a lack of water flow, often due to a pump failure or a blockage within the heat exchanger. In some cases, the sensor itself may have developed a fault and is providing an inaccurate reading to the boiler's control board.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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