High Lockout
E05 on Vokera Condexa Pro

Your boiler has switched itself off for safety reasons because a internal component or the system itself is not operating correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fan fault (Hall-effect sensor detected incorrect rotation speed)

What causes this fault?

This fault occurs when the boiler’s safety sensors detect an internal error that requires the system to shut down to prevent damage. It is typically triggered by a failure in the electronic control board or a vital component like the pump failing to move water correctly. In some cases, it can also be caused by an issue with the ignition process failing to safely light the burner.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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