High Lockout
E26 on Vokera Condexa Pro

Your boiler has shut itself down as a safety precaution because it has detected an internal fault or overheating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

REFLO TOO HIGH ERROR Temperatura misurata non corretta

What causes this fault?

This fault occurs when the boiler's internal temperature exceeds safe limits, triggering a shutdown to protect the unit from damage. The most common reasons are a lack of water flow due to a failing pump, a blockage in the heat exchanger, or a faulty sensor sending incorrect temperature readings to the control board.

This issue is more frequent during the first cold snap of winter when a pump that has been idle all summer suddenly seizes or struggles to circulate water through the system.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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