High Lockout
4070 on Vokera Evolve

Your boiler has detected that the water temperature is too high and has shut down to prevent damage to its internal components.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fault flow sensor over temperature – flow sensor flow/return line probe differential alarm

What causes this fault?

This fault occurs when the boiler's sensors detect that water is heating up far too quickly or staying too hot compared to the return flow. The most common reason is a circulation failure, often caused by a seized pump or a blockage in the heat exchanger that prevents water from moving through the system. It can also be triggered by a faulty sensor sending an incorrect temperature reading to the main control board.

This fault is more common in autumn when homeowners first turn their heating back on, as circulation pumps can often seize up after being idle during the summer months.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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