What the manual says
Manufacturer manualBoiler fault. Call engineer.
What causes this fault?
This fault occurs when the boiler's main control board suffers an internal electronic failure or a loss of communication between its components. It is often caused by standard wear and tear over time, or a sudden electrical surge that damages the sensitive circuitry required to manage the heating cycle.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like 09: no call-out fees, no surprise bills.
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