High
AL28 on Vokera Mynute Vhe

Your boiler has detected that the water coming back from your radiators is hotter than the water going out, which usually means the water isn't circulating correctly or a sensor is faulty.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Temperature differential inverted (return sensor temperature higher than flowsensor temperature)

From this model's manual
Verified against the Vokera Mynute Vhe installation & service manual, page 25.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal sensors detect that the water returning from your radiators is hotter than the water being sent out, which is physically impossible during normal operation. The most common reasons are a pump failure preventing water from moving through the system, a blockage in the heat exchanger, or a sensor that has become unclipped or faulty.

This issue often surfaces in Autumn when heating systems are turned on for the first time after summer, as pump components can seize during long periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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