High
AL74 on Vokera Mynute Vhe

Your boiler is struggling to move water through your heating system, which means it has stopped heating your home to prevent itself from overheating.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

No water circulation

From this model's manual
Verified against the Vokera Mynute Vhe installation & service manual, page 25.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal sensors detect that heated water isn't moving away from the heat exchanger quickly enough. The most common reasons are a mechanical failure of the circulation pump, a build-up of sludge blocking the pipes, or a faulty sensor providing incorrect temperature readings. To prevent the unit from overheating, the system shuts down as a safety precaution.

This issue often surfaces when the heating is first turned on after summer, as the pump can seize up after long periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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