High Lockout
212 on Worcester Bosch GB162

Your boiler is overheating because the water inside is heating up faster than it can be moved around the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

The temperature recorded by the flow temperature sensor or the safety sensor is rising too quickly

What causes this fault?

This fault occurs when the heat inside the boiler cannot be carried away quickly enough, causing the internal temperature to spike dangerously fast. The most common reasons are a failed pump that isn't pushing water through the pipes or a blockage, such as sludge or limescale, that is restricting the flow. Essentially, the boiler is generating heat but has nowhere to send it, so it shuts down to prevent damage.

This issue often appears at the start of autumn when the heating is turned back on after a long summer break, as internal pump components can seize up during periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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