Medium Lockout
rE on Worcester Bosch GB162

Your boiler is undergoing a system reset, which means it is attempting to restart itself after detecting an internal error or interruption.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description

The boiler resets

What causes this fault?

This fault occurs when the boiler's internal computer experiences a software glitch or a momentary loss of communication with its sensors. It is frequently triggered by a faulty control board or an incorrect reading from an outside temperature sensor that confuses the system's logic. The 'rE' code signifies that the boiler is stuck in a loop trying to reboot itself to clear these electronic errors.

DIY fix possible

Wait for the boiler to complete the reset sequence automaticallyPress and hold the reset button for 5 seconds if the code remains on the screenCheck if there has been a recent power cut or surge in your home

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