High Lockout
F0 on Worcester Bosch Greenstar 12i System

Your boiler's internal computer has encountered a software or electronic error and can no longer control the heating properly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Internal error - replace control board

What causes this fault?

This fault occurs when the boiler's main control board experiences a persistent data error or a physical failure in its electronic circuitry. It is essentially a communication breakdown between the boiler's Brain and its components, often caused by age-related degradation of the circuit board or a sudden electrical surge.

This fault can sometimes follow heavy summer storms, as power surges or nearby lightning strikes are known to damage sensitive electronic control boards.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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