Worcester Bosch Greenstar 12i System Fault codes & diagnostics

206 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural GasLPG 12 kW 2005-2015 Discontinued
GC Number 41-311-73

Replaced by: Greenstar i System

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
14 Emergency 144 High 15 Medium 33 Low

All 206 documented codes

Tap any card for details

Blue Light Flashing

Your boiler has detected a general internal fault and has automatically stopped running to keep your system safe.

High DIY-safe £100-250

What to check first

  1. Locate the reset button on the front control panel.
  2. Press and hold the reset button firmly for five seconds.
  3. Wait for the blue light to stop flashing and remain steadily illuminated.

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Ignition Electrode
  • Flame Sensing Probe

Related codes

Fast flash

Your boiler's internal computer has suffered a critical failure and can no longer control the heating system.

High Engineer only £280-£450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control Box Unit
Fast flash / Flashing

Your boiler's computer has experienced an internal crash, meaning it can no longer safely operate or heat your home.

High Engineer only £300-500

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

Fast flash / Off

Your boiler has detected an internal safety issue and has shut itself down to prevent damage, meaning you currently have no heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Ignition lead
  • Ignition electrode
  • Main control board

Related codes

Fast flashing reset button

Your boiler has encountered a general error and needs to be restarted to see if the system can clear the fault itself.

High DIY-safe £100-350

What to check first

  1. Locate the reset button on the front control panel.
  2. Press and hold the reset button for exactly five seconds.
  3. Wait for the light to stop flashing and see if the boiler ignites.

Parts commonly replaced

  • Ignition Electrode
  • Printed Circuit Board (PCB)
  • Fan

Related codes

Slow flashing reset button

Your boiler is working normally, but it is providing a friendly reminder that its annual safety and maintenance service is now due.

Low DIY-safe £80-120

What to check first

  1. Check your service records to see when the last professional service was carried out
  2. Contact a Gas Safe registered engineer to book an annual service and safety check
  3. Once serviced, the engineer will reset the reminder timer for you

Parts commonly replaced

  • Burner manifold seal
  • Electrodes
  • Condensate trap seal

Related codes

2 pulses

Your boiler has been manually set to run at its lowest power setting for servicing and just needs to be switched back to its normal operating mode.

Low DIY-safe

What to check first

  1. Locate the service button (represented by a spanner icon or 'Service' label) on the control panel.
  2. Press and hold the service button for roughly 5 seconds until the light stops pulsing.
  3. The boiler should return to normal operation and your heating should resume.
2 pulses / No light

Your boiler is currently in a manual service mode rather than being broken, which means it is waiting for a simple reset to resume normal operation.

Low DIY-safe

What to check first

  1. Locate the service button on the boiler control panel.
  2. Press and release the service button once to exit the manual setting.
  3. Observe the boiler to ensure it returns to its normal status light displays.
5 pulses

Your boiler has been manually put into a high-power service mode by a person, and it simply needs to be switched back to normal operation.

Low DIY-safe

What to check first

  1. Locate the button with a 'spanner' or 'service' icon on the boiler control panel.
  2. Press the service button once briefly.
  3. Observe the display to ensure the blue light stops pulsing and returns to a steady state.
5 pulses / No light

Your boiler is currently in a manual testing mode used by engineers, rather than a standard fault state, so it is running at maximum temperature temporarily.

Low DIY-safe

What to check first

  1. Locate the blue 'Service' button on the boiler control panel.
  2. Press the button once to exit the testing mode.
  3. Wait a moment for the light to stop flashing and for the boiler to return to its normal operating cycle.
Showing 11–20 of 206
8C

Your boiler has detected that it is getting too hot too often and has locked itself down as a safety precaution to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Primary heat exchanger
  • NTC temperature sensor
  • Central heating pump
  • Diverter valve

Related codes

8E

Your boiler has reverted to its original factory settings and is currently waiting for you to complete the initial setup to get it running again.

Medium Engineer only £90-150

Parts commonly replaced

  • Control board
  • User interface module

Related codes

9A

Your boiler's computer module does not match the specific model of your unit, preventing the system from starting up or operating correctly.

High Engineer only £150-250

Parts commonly replaced

  • Heat Control Module (HCM)
  • Main Control Board

Related codes

9A 362

Your boiler's computer is reporting that an incompatible or incorrect internal control part has been installed, preventing it from functioning correctly.

High Engineer only £150-300

Parts commonly replaced

  • Heat Control Module (HCM)
  • Printed Circuit Board (PCB)
9U

Your boiler's main control unit has encountered a communication error and is unable to operate safely.

High Engineer only £250-450

Parts commonly replaced

  • Heatronic Control Module (HCM)
  • Wiring harness

Related codes

9U (233)

Your boiler's computer system is failing to communicate correctly, which has caused the unit to shut down for safety.

High Engineer only £250-450

Parts commonly replaced

  • HCM (Heating Control Module)
  • Main Control Board

Related codes

9U 233

Your boiler's internal computer is failing to communicate with its memory chip, meaning it cannot start because it has forgotten its specific configuration settings.

High Engineer only £150-300

Parts commonly replaced

  • Code Plug
  • Heat Control Module (HCM)

Related codes

112

Your boiler's internal memory key is not correctly recognized, which is preventing the system from starting up safely.

High Engineer only £150-250

Parts commonly replaced

  • Code plug
  • Printed Circuit Board (PCB)

Related codes

113

Your boiler is struggling to recognize its specific configuration settings, which is preventing it from starting up correctly.

High Engineer only £120-250

Parts commonly replaced

  • Code plug
  • PCB
114

Your boiler has detected that an incorrect internal identity part has been fitted, preventing it from functioning correctly.

High Engineer only £120-200

Parts commonly replaced

  • Code plug
  • Printed Circuit Board (PCB)

Related codes

Showing 21–30 of 206
115

Your boiler has identified an internal configuration mismatch, as the internal chip installed is designed for a different type of heating system than the one you are currently using.

High Engineer only £150-250

Parts commonly replaced

  • Code plug
  • Printed circuit board

Related codes

202

Your boiler is taking a short, scheduled break to prevent unnecessary wear and tear on its internal parts, and it will resume heating automatically within a few minutes.

Low Engineer only
203

Your boiler is currently in a temporary holding state and is waiting for a signal from your heating controls, such as your thermostat or programmer, to tell it to start.

Low DIY-safe

What to check first

  1. Check your external thermostat or boiler programmer to ensure they are set to 'on' or calling for heat.
  2. Turn the heating temperature dial on the boiler front panel up to ensure it is set higher than the current room temperature.
  3. Check if any smart heating app linked to your system has put the boiler into an 'off' or 'away' mode.

Related codes

204

Your boiler is temporarily pausing because it has already reached the target temperature you set for your radiators or hot water.

Low DIY-safe

What to check first

  1. Check your room thermostat or boiler dial settings to see if they are set lower than the current room temperature.
  2. Wait 10 to 15 minutes as the boiler will restart automatically once the water temperature drops.
  3. Ensure radiators are not turned off in every room, as the system needs a certain amount of flow to work correctly.

Parts commonly replaced

  • NTC Temperature Sensor
  • PCB
208

Your boiler is currently running a special manual test mode used by engineers to check settings, rather than operating in its normal heating mode.

Low DIY-safe

What to check first

  1. Locate the service or test button on the boiler control panel.
  2. Press the button once to exit the test mode and return the boiler to its normal operating position.
  3. If it does not switch back, turn the boiler off at the fused spur for 60 seconds and then turn it back on to reset the system.
235

Your boiler's computer components are not talking to each other correctly because one part is running outdated software, preventing the system from starting.

High Engineer only £150-300

Parts commonly replaced

  • Heatronic Control Module (HCM)
  • Main Control Board
261 EA

Your boiler is failing to light the flame properly and has safely locked itself out to prevent a gas build-up.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap

Related codes

Showing 31–40 of 206
262 & 263 F0

Your boiler has encountered an internal software or communication error that prevents it from operating safely or correctly.

High Engineer only £200-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

264 C1

Your boiler has detected that the internal fan is not moving air correctly, so it has safely shut down to prevent unsafe operation.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Main circuit board

Related codes

265

Your boiler is temporarily pausing because your heating system is requesting less heat than the boiler is physically capable of producing at its lowest setting.

Low DIY-safe

What to check first

  1. Check your room thermostat settings to ensure they are not set too low compared to the current ambient temperature
  2. Ensure your radiator valves are open to allow more heat to circulate
  3. Turn the heating off for 10 minutes and restart the system to reset the intelligent controller

Related codes

266 CE

Your boiler is struggling to detect water moving through the system, which prevents it from heating your home safely.

High Engineer only £180-350

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • PCB
267 F0

Your boiler's internal computer has crashed and needs to be restarted to resume normal operation.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

268

Your boiler is currently in a manual testing mode that was triggered during a service check or menu configuration.

Low DIY-safe

What to check first

  1. Locate the reset or back button on the boiler control panel
  2. Navigate through the menu to exit the 'Component Test' or 'Service' submenu
  3. Turn the boiler off at the fused spur for 60 seconds and switch it back on to force a system reboot

Related codes

269 EA

Your boiler is failing to ignite because it cannot detect a flame, meaning your heating and hot water will not work until it is fixed.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap

Related codes

270

Your boiler is simply performing a routine internal check-up as it starts up or resets, which is a normal process.

Low DIY-safe

What to check first

  1. Wait 5 minutes to allow the boiler to complete its automated startup sequence.
  2. If the code persists, perform a system reset by holding the reset button for 3 seconds.
  3. If it still does not return to normal operation, switch the boiler off at the fused spur for 1 minute and turn it back on.
271 D4

Your boiler has detected that the water inside is not circulating correctly, so it has safely shut down to prevent internal overheating.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Diverter valve
  • System filter
  • Flow and return sensors

Related codes

272 F0

Your boiler has detected an internal software or communication error that is preventing it from starting up correctly.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control unit

Related codes

Showing 41–50 of 206
273 C4

Your boiler has detected that the internal fan is running when it should be idle, often caused by a communication error or a sensor glitch.

Medium Engineer only £150-250

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

274

Your boiler has detected that it is still sensing a flame even when it should be turned off, which can indicate a small internal electrical or sensor issue.

Medium Engineer only £150-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Flame rectification electrode

Related codes

276 E9

Your boiler has detected that the water inside has become dangerously hot and has shut itself down to prevent damage or overheating.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • Diverter valve
  • NTC sensor

Related codes

277 E9

Your boiler has detected that it has become dangerously hot and has shut itself down to prevent damage or safety hazards.

Emergency Engineer only £150-300

Parts commonly replaced

  • Pump
  • Heat exchanger
  • System filter
  • Diverter valve

Related codes

278 F0

Your boiler's computer has detected that one of its internal sensors is sending back confusing or missing information, so it has shut down as a precaution to prevent system errors.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness
  • Printed Circuit Board
279 F0

Your boiler’s computer is struggling to read internal electrical signals, which is preventing it from safely starting up.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

280 F0

Your boiler is temporarily preventing itself from restarting to protect its internal parts from rapid, repetitive cycling.

Low Engineer only £100-250

Parts commonly replaced

  • PCB
  • NTC Sensor

Related codes

281 A1

Your boiler is struggling because the internal water pump is either jammed or trapped air is preventing it from circulating water properly to your radiators.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Automatic air vent
282 H5

Your boiler has detected that the water pump responsible for circulating heat around your home has stopped working or is failing to provide a signal.

High Engineer only £200-400

Parts commonly replaced

  • Central heating pump
  • Wiring harness
  • Printed Circuit Board (PCB)
Showing 51–60 of 206
284

Your boiler is struggling to ignite the flame reliably, meaning it cannot start the heating cycle.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Ignition electrode
  • Ignition lead

Related codes

285 E9

Your boiler has detected that the water returning to it is dangerously hot, causing it to shut down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC Return Sensor
  • System Pump
  • Heat Exchanger

Related codes

286 D1

Your boiler has detected that the water returning to it is too hot, causing it to pause heating to prevent damage.

Medium Engineer only £120-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Circulation Pump
  • Main Heat Exchanger

Related codes

287 F0

Your boiler has detected an electrical issue with the part that monitors the flame, preventing it from starting safely.

High Engineer only £150-250

Parts commonly replaced

  • Ionisation electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

288 CF

Your boiler is struggling to accurately measure its internal water levels because a wire has likely come loose or a small electronic sensor has failed.

High Engineer only £120-220

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
289 CF

Your boiler's control system has lost its ability to read the water pressure, causing it to stop operating to ensure safety.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

290 F0

Your boiler's internal computer is struggling to read its own sensors, which has caused it to shut down for safety to prevent incorrect heating operations.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

306 FA

Your boiler has detected a false flame signal even though it has switched off, so it has safely locked itself to prevent starting again.

High Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Printed circuit board (PCB)
  • Gas valve

Related codes

307

Your boiler's water pump is unable to spin, which is preventing the hot water from circulating around your home.

High Engineer only £180-350

Parts commonly replaced

  • Central heating pump

Related codes

Showing 61–70 of 206
308

Your boiler has detected that air is trapped inside the pump, preventing it from circulating water effectively to heat your home.

High Engineer only £120-250

Parts commonly replaced

  • Central heating pump
  • Air vent
  • System pressure valve

Related codes

310

Your boiler's main control unit has lost its connection to the internal electronic system, which prevents it from operating correctly.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Communication wiring harness

Related codes

311

Your boiler's electronic control unit has identified an internal software or configuration lock that prevents it from starting up safely.

High Engineer only £150-300

Parts commonly replaced

  • Control board (PCB)
  • Wiring harness

Related codes

312

Your boiler has detected an issue with the sensor that tracks the water flow or temperature, meaning it cannot safely start your heating or hot water.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • NTC thermistor
  • Wiring harness

Related codes

313

Your boiler has detected a communication error between its internal electronic brains, causing it to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Printed circuit board
  • Wiring harness

Related codes

314

Your boiler has lost its electrical power connection while it was trying to protect itself from an internal error, meaning it needs a manual reset to get back up and running.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

315

Your boiler is struggling to detect the water flowing through its internal pipes, which is causing it to stop heating as a safety precaution.

High Engineer only £150-300

Parts commonly replaced

  • Diverter valve
  • Flow sensor
  • Central heating pump

Related codes

316 E9

Your boiler has detected that the exhaust gases are getting too hot and has safely switched itself off to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Flue gas temperature sensor
  • Heat exchanger
  • Fan

Related codes

317 A3

Your boiler has detected an electrical fault in the sensor that monitors exhaust gases, so it has safely shut down to prevent incorrect operation.

High Engineer only £150-250

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness

Related codes

Showing 71–80 of 206
318 E9

Your boiler has detected that a key safety sensor has lost its connection, so it has safely shut itself down to prevent operation without proper monitoring.

High Engineer only £120-220

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness

Related codes

321

Your boiler is struggling to perform its automatic safety check to ensure exhaust gases are leaving the house correctly.

High Engineer only £150-300

Parts commonly replaced

  • Fan unit
  • Printed Circuit Board (PCB)
  • Flue temperature sensor

Related codes

322

Your boiler's computer is experiencing a software glitch or a communication failure between its internal control parts.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

323 A8

Your boiler is struggling to talk to its internal control system, which means it has stopped working to prevent any potential operating errors.

High Engineer only £150-300

Parts commonly replaced

  • Control unit
  • Wiring harness
  • PCB
324

Your boiler is struggling to accurately measure the temperature of the water being heated for your taps and shower, so it has stopped producing hot water to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Thermistor sensor

Related codes

325

Your boiler is having trouble communicating with the sensors responsible for heating your hot water, which means it may not be able to provide hot water at this time.

High Engineer only £150-300

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness
  • Printed Circuit Board (PCB)
328

Your boiler's computer is struggling to get a steady power supply from your home's electricity, causing it to stop work to protect its internal parts.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
356

Your boiler is struggling because the electricity supply from your home to the unit is weak, unstable, or being interrupted.

Medium Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Showing 81–90 of 206
360

Your boiler's computer module is failing to communicate correctly, which has caused the system to stop working entirely.

High Engineer only £250-450

Parts commonly replaced

  • Key Code Plug
  • HCM Control Board
363

Your boiler is failing to detect the flame correctly, so it has safely shut itself down to prevent any issues with gas ignition.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • Printed Circuit Board (PCB)

Related codes

A1

Your boiler is struggling to circulate water, likely because the internal pump is jammed or there is air trapped inside the system.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Auto air vent

Related codes

A1 (281)

Your boiler is struggling to circulate water because the internal pump is either jammed or not receiving enough water to function correctly.

High Engineer only £200-450

Parts commonly replaced

  • Central heating pump
  • System pressure sensor
A1 281

Your boiler is struggling to move water around your heating system, which means it has stopped working to prevent itself from overheating.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • Pump wiring harness
  • PCB
A3

Your boiler has detected an issue with the sensor that monitors exhaust gases, so it has safely shut down to prevent incorrect operation.

High Engineer only £120-200

Parts commonly replaced

  • Flue gas temperature sensor
  • Wiring harness
A7

Your boiler is struggling to accurately measure the temperature of the water being heated for your taps and shower.

Medium Engineer only £120-220

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC temperature sensor

Related codes

A8

Your boiler's internal computer has lost contact with the main control panel, preventing it from starting up correctly.

High Engineer only £180-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Internal Wiring Harness
  • Display Heatronic Board

Related codes

A8 (361)

Your boiler's internal computer chip does not match the control system it is plugged into, preventing the unit from starting correctly.

High Engineer only £150-300

Parts commonly replaced

  • HCM module
  • Main control board

Related codes

AC

Your boiler's main control board has lost communication with an internal plug-in module or sensor, meaning it cannot currently operate.

High Engineer only £180-450

Parts commonly replaced

  • Control Board (PCB)
  • Internal Heat Management Module
  • Wiring Harness

Related codes

Showing 91–100 of 206
b1

Your boiler's main internal computer cannot find its unique identity chip, causing the system to stop working for safety.

High Engineer only £120-£350

Parts commonly replaced

  • Code plug
  • Printed Circuit Board (PCB)

Related codes

b7

Your boiler's computer has detected a serious internal fault that prevents it from operating safely, requiring a qualified professional to inspect or replace the electronic control system.

High Engineer only £250-450

Parts commonly replaced

  • Control board (PCB)

Related codes

b7 (257)

Your boiler's internal computer is malfunctioning and cannot communicate with the rest of the unit to operate your heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • HCM code plug
  • Main control board

Related codes

b7 257

Your boiler's computer has encountered an internal communication error and has safely shut itself down to prevent potential issues.

High Engineer only £150-350

Parts commonly replaced

  • Main control unit
  • PCB
  • Wiring harness

Related codes

Blue light

Your boiler has stopped working for safety reasons and is waiting for you to manually restart it to try and clear the fault.

High DIY-safe £100-250

What to check first

  1. Locate the blue 'Reset' button on the boiler control panel.
  2. Press and hold the reset button for approximately 3 seconds.
  3. Observe if the boiler ignites and the blue light stops flashing.

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

C1

Your boiler's internal fan isn't spinning fast enough to safely clear away exhaust fumes, causing the system to shut down for your protection.

High Engineer only £180-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Harness wiring

Related codes

C1 264

Your boiler has detected that air is not flowing through the system correctly, which is preventing it from running safely.

High Engineer only £150-300

Parts commonly replaced

  • Fan
  • Air pressure switch
  • Flue assembly

Related codes

C4

Your boiler has detected that the internal fan is spinning too slowly to safely clear waste gases, so it has shut down as a precaution.

High Engineer only £180-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

C4 (237)

Your boiler's main electronic brain has encountered a serious internal error and has shut itself down as a safety precaution.

High Engineer only £250-450

Parts commonly replaced

  • HCM module
  • Control unit PCB

Related codes

Showing 101–110 of 206
C4 273

Your boiler has detected that its internal air fan has been running non-stop for a full day, which is preventing the system from heating correctly.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board
  • Fan assembly
  • Flue sensor

Related codes

C6

Your boiler's internal fan is spinning faster than it should, which has caused the system to shut down for safety.

High Engineer only £220-450

Parts commonly replaced

  • Fan assembly
  • Main Printed Circuit Board (PCB)

Related codes

C6 215

Your boiler has detected that the internal exhaust fan is spinning faster than it should, which is preventing the system from starting safely.

High Engineer only £200-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

C6 216

Your boiler's air circulation system isn't spinning fast enough to safely vent exhaust gases, so it has stopped working to prevent a risk.

High Engineer only £200-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

C7

Your boiler has stopped working because the internal component responsible for pushing air through the system is failing to start.

High Engineer only £250-450

Parts commonly replaced

  • Fan unit
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

C7 214

Your boiler's internal air intake system is failing to start, which prevents the unit from igniting to provide heating or hot water.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

C7 217

Your boiler has detected that it cannot move air through its internal system effectively, which has caused it to shut down for your safety.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

CC (800)

Your boiler is struggling to communicate with a weather sensor outside your home, so it is using backup settings to keep your heating running.

Low Engineer only £100-200

Parts commonly replaced

  • Outdoor weather sensor
  • Wiring loom
CE

Your boiler has stopped working because the water pressure inside your heating system has dropped too low to operate safely.

High DIY-safe £0-£120

What to check first

  1. Locate the external filling loop, which is a silver braided hose connecting two pipes near your boiler.
  2. Open the valves at both ends of the hose to allow mains water into the system.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches the green zone (typically between 1.0 and 1.5 bar).
  4. Close both valves tightly and remove the hose if required.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Expansion vessel
CF

Your boiler has lost communication with the device that tells it how much water is inside, so it has shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

Showing 111–120 of 206
D1

Your boiler is struggling because it cannot accurately tell how hot the water is as it flows back into the system.

High Engineer only £150-250

Parts commonly replaced

  • Return NTC sensor
  • Wiring harness

Related codes

D1 240

Your boiler has detected a faulty reading from a temperature sensor and has temporarily paused its operation to prevent any potential issues.

Medium Engineer only £120-220

Parts commonly replaced

  • Return NTC sensor
  • Wiring harness

Related codes

D1 241

Your boiler has lost the signal from the sensor that monitors the temperature of the water returning from your radiators, so it has stopped working to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Return NTC temperature sensor
  • Wiring harness

Related codes

D1 286

Your boiler has detected that the water returning to it is too hot, causing it to shut down to prevent damage from overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Diverter valve
D4

Your boiler has detected that your radiators are not transferring heat properly, causing the water returning to the unit to be much cooler than the water leaving it.

Medium Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

D4 (341)

Your boiler is heating up much faster than normal and cannot distribute that heat away effectively, so it has shut down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • Diverter valve
  • Heat exchanger

Related codes

D4 271

Your boiler has detected that the water inside the unit is getting too hot compared to the water travelling to your radiators, causing it to shut down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Pressure Sensor
  • Central Heating Pump
  • Plate Heat Exchanger

Related codes

D4 341

Your boiler is shutting down because it cannot move the hot water away from the burner fast enough, causing it to overheat rapidly.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • NTC temperature sensor
  • Heat exchanger

Related codes

Digital control system

Your boiler's computer is experiencing an internal error and cannot communicate with its components, meaning it has shut down as a safety precaution.

High Engineer only £200-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E01

Your boiler has detected a problem with its internal ignition process and has shut down for safety to prevent a gas build-up.

Emergency Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board

Related codes

Showing 121–130 of 206
E2

Your boiler has detected a fault with the internal sensor that monitors the temperature of the water heading to your radiators, causing the system to shut down for safety.

High Engineer only £90-160

Parts commonly replaced

  • Central Heating Flow NTC Sensor
  • Connecting Wiring Harness

Related codes

E2 222

Your boiler has detected an electrical fault with the internal sensor that monitors the flow of water, meaning it cannot safely regulate the temperature and has shut down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness

Related codes

E2 223

Your boiler is struggling to detect water moving through it, meaning it has switched off to protect itself and will not provide heating or hot water until the issue is resolved.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness
E2 350

Your boiler has lost the ability to accurately measure the temperature of the water flowing through your heating system, so it has shut down to prevent the system from getting too hot.

High Engineer only £120-220

Parts commonly replaced

  • NTC flow temperature sensor
E2 351

Your boiler has lost the connection to the component that monitors the temperature of the water circulating through your heating system, so it has shut down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Flow temperature sensor
  • Wiring harness

Related codes

E3

Your boiler has detected that hot water is flowing in the wrong direction or circulating incorrectly, meaning it cannot heat your home properly.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Central heating pump
  • Non-return valve

Related codes

E4

Your boiler is having trouble 'reading' the temperature of the incoming water, which is causing it to stop operating correctly to prevent a potential error.

High Engineer only £120-220

Parts commonly replaced

  • DHW Temperature Sensor
  • Wiring harness

Related codes

E5

Your boiler has detected that the water inside the system is getting much hotter than it should be, so it has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Printed Circuit Board

Related codes

E5 218

Your boiler has detected that the water inside the unit is getting too hot, so it has safely shut itself down to prevent any damage.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Primary Heat Exchanger
  • System Pump

Related codes

E5 332

Your boiler has detected that the water inside the unit has become dangerously hot and has shut itself down to prevent damage or safety risks.

Emergency Engineer only £150-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Pump
  • Heat exchanger

Related codes

Showing 131–140 of 206
E9

Your boiler has sensed that it is getting dangerously hot and has shut itself down to prevent damage or overheating.

High Engineer only £120-£350

Parts commonly replaced

  • Circulation Pump
  • Overheat Thermostat
  • Main Heat Exchanger (Flushing)

Related codes

E9 (224)

Your boiler has detected that it is running too hot or that the exhaust system is blocked, so it has safely shut itself down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • High limit thermostat
  • Primary flow sensor
  • Printed Circuit Board (PCB)
  • Flue system components

Related codes

E9 219

Your boiler has detected that it is running much too hot and has automatically shut itself down to prevent any damage or safety issues.

High Engineer only £150-350

Parts commonly replaced

  • System filter
  • Pump
  • NTC sensor
  • Diverter valve

Related codes

E9 220

Your boiler has detected a faulty temperature sensor reading, so it has safely shut itself down to prevent overheating.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

E9 221

Your boiler has detected that a critical safety sensor is disconnected or faulty, so it has safely shut itself down to prevent overheating.

High Engineer only £150-250

Parts commonly replaced

  • High limit thermostat
  • Wiring harness

Related codes

E9 224

Your boiler has detected that it is getting dangerously hot and has shut itself down to prevent damage or a safety hazard.

Emergency Engineer only £150-350

Parts commonly replaced

  • High limit thermostat
  • Heat exchanger
  • Burner gasket

Related codes

E9 276

Your boiler has switched itself off because the water inside it has become dangerously hot.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • NTC Sensor
  • PCB

Related codes

E9 277

Your boiler has detected that it is overheating and has automatically shut itself down to prevent internal damage.

High Engineer only £150-350

Parts commonly replaced

  • Pump
  • Heat exchanger
  • System filter
  • Temperature sensor

Related codes

E9 285

Your boiler has detected that the water returning to it is dangerously hot, causing it to shut down to prevent damage or overheating.

Emergency Engineer only £150-350

Parts commonly replaced

  • NTC temperature sensor
  • Pump
  • Diverter valve
  • Heat exchanger

Related codes

EA

Your boiler has tried to light several times but has been unable to detect a flame, causing the system to shut down for safety.

High DIY-safe £100-350

What to check first

  1. Check if your gas supply is active by testing other gas appliances like a hob
  2. Ensure your gas meter has credit if you use a pre-payment meter
  3. Press and hold the 'Reset' button for five seconds to see if the boiler restarts
  4. Check that the condensate pipe (outside white plastic pipe) isn't frozen if the weather is very cold

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensor (Ionisation Probe)
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

Showing 141–150 of 206
EA (227)

Your boiler has attempted to start but could not detect a flame, causing it to shut down for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Ignition Lead

Related codes

EA (229)

Your boiler has stopped because it cannot detect a flame, meaning it can no longer produce heat or hot water safely.

High Engineer only £120-250

Parts commonly replaced

  • Flame rectification electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

EA (261)

Your boiler's internal electronic control center is having trouble communicating with the system, preventing the boiler from starting up safely.

High Engineer only £250-450

Parts commonly replaced

  • Control Board (HCM)
  • Wiring Harness

Related codes

EA 227

Your boiler has tried to start four times but failed to light, so it has shut down as a safety precaution.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap

Related codes

EA 229

Your boiler has stopped while running because it can no longer detect the flame needed to heat your home.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Ionisation probe
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

EA 234

Your boiler has lost its connection to the component that controls the gas supply, meaning it cannot ignite to provide heat or hot water.

High Engineer only £150-250

Parts commonly replaced

  • Gas valve
  • Wiring harness

Related codes

EA 261

Your boiler is trying to start but cannot detect a flame, so it has safely shut itself down to prevent gas buildup.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Main control board

Related codes

EC

Your boiler has detected that the exhaust gases are getting too hot, too quickly, so it has turned itself off to prevent internal damage.

High Engineer only £150-350

Parts commonly replaced

  • Heat exchanger
  • NTC thermistor
  • Pump

Related codes

ED

Your boiler has detected that hot gases are building up inside the system while the water meant to be heating your home is staying cold, so it has safely shut down to prevent overheating.

High Engineer only £150-350

Parts commonly replaced

  • NTC Temperature Sensor
  • Central Heating Pump
  • Plate Heat Exchanger

Related codes

EF

Your boiler has detected that the water inside isn't warming up as expected after it fires up, so it has stopped trying to prevent potential damage.

High Engineer only £150-350

Parts commonly replaced

  • Pump
  • Diverter valve
  • Flow sensor
  • Central heating filter

Related codes

Showing 151–160 of 206
EF 349

Your boiler has detected that it cannot move water through your radiators or pipes fast enough, causing the internal temperature to rise dangerously high.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve

Related codes

EH (258)

Your boiler's computer has encountered a serious internal error and cannot communicate with its internal parts, meaning the system will remain off until it is reset or repaired.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F0

Your boiler's internal computer has encountered a software or electronic error and can no longer control the heating properly.

High DIY-safe £250-450

What to check first

  1. Press the 'Reset' button on the front of the boiler once.
  2. If it does not reset, turn the power supply to the boiler off at the fused spur switch.
  3. Wait 60 seconds and then turn the power back on.

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

F0 (238)

Your boiler has detected a problem with the internal mechanism that controls the gas supply, meaning it has safely shut itself down to prevent any risk.

High Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

F0 (239)

Your boiler's internal computer has suffered a critical failure and can no longer communicate with its own systems to safely run your heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Heatronic Control Module (HCM)
  • Main Control Board

Related codes

F0 (242 - 256)

Your boiler's main electronic brain is failing to communicate properly, which means it has safely shut itself down to prevent further damage.

High Engineer only £250-450

Parts commonly replaced

  • Control Unit
  • HCM Key

Related codes

F0 (258)

Your boiler's internal computer has encountered a critical system error and is unable to operate safely or effectively.

High Engineer only £250-450

Parts commonly replaced

  • Control module
  • Heatronic Control Module (HCM)

Related codes

F0 (262)

Your boiler's main computer brain is having a critical error and cannot tell the unit how to operate, causing it to shut down for safety.

High Engineer only £250-450

Parts commonly replaced

  • HCM (Heating Control Module)
  • Main Control Board

Related codes

F0 (272)

Your boiler's main computer brain has encountered a serious internal error and can no longer safely operate the heating system.

High Engineer only £250-450

Parts commonly replaced

  • Control Unit
  • Heatronic Control Module (HCM)

Related codes

F0 (280)

Your boiler has developed an internal electrical error and cannot safely operate its main computer system.

High Engineer only £250-450

Parts commonly replaced

  • Control unit
  • PCB (Printed Circuit Board)

Related codes

Showing 161–170 of 206
F0 (290)

Your boiler's internal computer is experiencing an error and cannot process signals correctly, which prevents the unit from operating safely.

High Engineer only £300-500

Parts commonly replaced

  • Control Unit
  • Printed Circuit Board (PCB)

Related codes

F0 278

Your boiler has detected an internal safety check failure when starting up, meaning it cannot safely begin operation.

High Engineer only £150-300

Parts commonly replaced

  • Control board
  • Wiring harness
  • Temperature sensor

Related codes

F0 280

Your boiler has detected that it is restarting too frequently and has entered a temporary cooling-down period to prevent internal stress.

Medium Engineer only £120-250

Parts commonly replaced

  • NTC Temperature Sensor
  • System Pump
  • Main Heat Exchanger
F0 338

Your boiler is repeatedly trying to start but failing because it cannot sense the water flowing through the system properly.

High Engineer only £150-300

Parts commonly replaced

  • Central Heating Pump
  • Flow Sensor
  • PCB

Related codes

F1 (259)

Your boiler's internal computer is experiencing a critical error and can no longer safely control the heating system, meaning the boiler has shut down to prevent further issues.

High Engineer only £250-450

Parts commonly replaced

  • Heatronic Control Module (HCM)
  • Main Control Board

Related codes

F1 (263)

Your boiler's electronic brain is unable to communicate properly, which means the system has safely shut itself down to prevent damage.

High Engineer only £250-450

Parts commonly replaced

  • HCM module
  • Main control board

Related codes

F7

Your boiler thinks it can still see a flame inside even though it has been told to turn off, which is a safety conflict that prevents it from starting up again.

High Engineer only £120-£350

Parts commonly replaced

  • Ionisation Probe / Flame Sensor
  • Printed Circuit Board (PCB)
  • Gas Valve

Related codes

F7 (228)

Your boiler has detected a signal suggesting it is already lit when it should be off, so it has safely shut itself down to prevent a fire or gas buildup.

Emergency Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Printed circuit board (PCB)

Related codes

F7 228

Your boiler has detected a signal that suggests a flame is present even though it is not trying to ignite, which prevents it from starting to keep you safe.

Emergency Engineer only £150-300

Parts commonly replaced

  • Ionisation electrode
  • Printed Circuit Board (PCB)

Related codes

F7 328

Your boiler has detected an internal software or hardware failure and is unable to operate safely, meaning you currently have no heating or hot water.

High Engineer only £300-500

Parts commonly replaced

  • Main Control Unit (PCB)

Related codes

Showing 171–180 of 206
FA

Your boiler is still detecting a flame even though it has tried to turn the gas supply off, which is a safety concern that requires an engineer.

Emergency Engineer only £120-350

Parts commonly replaced

  • Gas Valve
  • Ionisation Lead
  • Printed Circuit Board (PCB)

Related codes

FA (306)

Your boiler has detected that the flame inside is not going out properly even after it has tried to shut the gas supply off.

Emergency Engineer only £150-250

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Flame rectification electrode

Related codes

FA 306

Your boiler has detected that a flame is still burning inside the unit even though it should have already switched off.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Ionisation electrode
  • Printed Circuit Board (PCB)

Related codes

FA 364

Your boiler has detected that the internal gas control system is not sealing properly, so it has safely disabled itself to prevent a potential gas leak.

Emergency Engineer only £250-400

Parts commonly replaced

  • Gas valve
  • Gas valve wiring loom

Related codes

Fault indication

Your boiler has lost all electrical power and has shut down completely, so it is currently unable to provide heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Main printed circuit board (PCB)
  • Internal fuse
  • Wiring harness
Fb

Your boiler has detected that a safety valve controlling the gas supply is not sealing properly, so it has safely shut itself down to prevent a gas buildup.

Emergency Engineer only £250-450

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

Fb 365

Your boiler has detected a potential issue with its internal gas control mechanism and has safely shut itself down to prevent any risk.

Emergency Engineer only £200-350

Parts commonly replaced

  • Gas valve
  • Gas valve harness
  • Printed Circuit Board (PCB)

Related codes

Fd

Your boiler is showing this code simply because the reset button was held down for too long or pressed by mistake, which has confused the internal software.

Low DIY-safe £0-80

What to check first

  1. Press the reset button firmly once and release it immediately.
  2. Wait up to 30 seconds for the boiler to clear the code and restart.
  3. If the code persists, turn the power to the boiler off at the wall switch, wait one minute, and turn it back on.

Related codes

FD 231

Your boiler has detected that the electricity supply to it was recently interrupted or is currently unstable.

Medium DIY-safe £80-150

What to check first

  1. Locate the fused spur or plug socket supplying power to the boiler.
  2. Switch the power off for 60 seconds, then switch it back on to reset the system.
  3. Check that your home's consumer unit has not tripped a circuit breaker.

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Power cable

Related codes

Flue blockage

Your boiler has detected that waste gases cannot safely leave the property through the flue pipe, causing the system to shut down for safety.

High DIY-safe £100-250

What to check first

  1. Check the external flue pipe for any visible obstructions like bird nests, debris, or leaves
  2. In freezing weather, check the end of the flue for ice buildup and carefully clear it
  3. Press and hold the blue reset button for 3 to 5 seconds to see if the boiler restarts

Parts commonly replaced

  • Flue fan
  • Air pressure switch
  • Flue seals

Related codes

Showing 181–190 of 206
Flue overheat

Your boiler has shut down because it detected that the exhaust gases leaving the system have reached a dangerously high temperature.

Emergency Engineer only £150-450

Parts commonly replaced

  • Heat Exchanger
  • Flue Overheat Thermostat
  • Main Heat Exchanger Cleaning

Related codes

H03

Your boiler is simply reminding you that it is time for its annual safety service to keep it running efficiently and safely.

Low Engineer only £90-140
H5

Your boiler has detected that the water pump is not running as expected, which prevents heat from circulating through your home.

High Engineer only £200-400

Parts commonly replaced

  • Central heating pump
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

H08

Your boiler is simply reminding you that its annual service is now due to keep it running safely and efficiently.

Low Engineer only £90-130
H09

Your boiler's internal water pump is not sending signals to the control unit, which means the system cannot safely circulate heated water to your radiators or taps.

High Engineer only £180-350

Parts commonly replaced

  • Central heating pump
  • Wiring harness
  • Printed Circuit Board

Related codes

H11

Your boiler is having trouble accurately measuring the temperature of your hot water, so it may not heat up as consistently as it usually does.

Medium Engineer only £120-200

Parts commonly replaced

  • Hot water NTC sensor
  • Wiring harness

Related codes

H12

Your boiler is struggling to detect the temperature of your hot water cylinder, which means it may fail to heat your water properly.

Medium Engineer only £120-220

Parts commonly replaced

  • Domestic Hot Water (DHW) sensor
  • NTC lead/wiring harness

Related codes

H13

Your boiler is simply reminding you that it is time for its annual safety service as programmed by your installer.

Low Engineer only £90-150
h13/H13

Your boiler is simply reminding you that its annual service is now due to keep it running safely and efficiently.

Low Engineer only £90-140
Showing 191–200 of 206
H29

Your boiler is struggling to communicate with a weather sensor outside your home, so it is temporarily ignoring the outdoor temperature readings to keep your heating running.

Low Engineer only £120-200

Parts commonly replaced

  • Outdoor temperature sensor
  • Wiring harness

Related codes

Heat exchanger overheat

Your boiler has detected that parts inside are getting dangerously hot and has automatically switched itself off to prevent permanent damage or a safety hazard.

High Engineer only £150-350

Parts commonly replaced

  • Pump
  • Diverter valve
  • Primary sensor
  • Heat exchanger

Related codes

i01

Your boiler is not actually broken; this code simply indicates it is currently in standby mode and waiting for a signal to provide heating or hot water.

Low DIY-safe

What to check first

  1. Check that your room thermostat or programmer is set to 'on'
  2. Increase the temperature setting on your thermostat to see if the boiler fires up
  3. Ensure your heating timer is scheduled correctly

Related codes

Ignition lockout

Your boiler has failed to start up or stay alight and has automatically shut down for safety.

High Engineer only £150-£300

Parts commonly replaced

  • Ignition electrode
  • Ignition lead
  • Gas valve
  • Printed circuit board (PCB)

Related codes

Internal fault

Your boiler has detected an internal electronic error and has shut down for safety, preventing it from heating your home or water.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

LOCKOUT

Your boiler has failed to light the flame after five consecutive attempts and has shut itself down as a safety precaution.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board (PCB)

Related codes

No code 212

Your boiler is overheating because it cannot move the hot water away from the heating unit fast enough.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • Heat exchanger
  • Diverter valve
No code 213

Your boiler is struggling because the water leaving the heater is much hotter than the water returning from your radiators, indicating a lack of flow through your heating system.

Medium DIY-safe £120-250

What to check first

  1. Check that all radiator valves (TRVs) are fully open to allow water to circulate freely
  2. Ensure your system pressure is at the correct level, typically between 1 and 1.5 bar
  3. Bleed all radiators in the house to remove trapped air that may be blocking the flow

Parts commonly replaced

  • Central heating pump
  • System filter
  • Diverter valve
No code 260

Your boiler is firing up, but the water inside is not getting any warmer, suggesting a blockage or a pump failure is stopping heat from moving around the system.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Diverter valve
  • Flow sensor

Related codes

Showing 201–206 of 206
No code 380

Your boiler is confused because the water coming into it is currently registering as hotter than the water it is trying to heat up to send to your taps.

Medium Engineer only £120-250

Parts commonly replaced

  • DHW NTC thermistor
  • Diverter valve cartridge
Off / Off

Your boiler has completely lost power, meaning it cannot start up or provide any heating or hot water.

High DIY-safe £100-250

What to check first

  1. Check your home's fuse box or consumer unit to ensure the boiler's circuit breaker has not tripped.
  2. Verify that the fused spur switch located near the boiler is turned to the 'on' position.
  3. Check the fuse inside the fused spur switch to ensure it has not blown.

Parts commonly replaced

  • Boiler PCB
  • Fused spur switch
  • Internal fuse
On / Off

Your boiler is failing to communicate with your thermostat or timer, preventing it from turning on when it should.

High Engineer only £120-250

Parts commonly replaced

  • External programmer
  • Room thermostat
  • PCB
P1, P2, P3, P1...

Your boiler is simply going through its starting sequence and checking its systems before beginning to work.

Low DIY-safe

What to check first

  1. Wait for approximately 5 minutes for the sequence to finish
  2. Check that the condensate pipe is not frozen if it is winter
  3. Ensure the system pressure is between 1 and 1.5 bar
Reset Button Illuminated

Your boiler has detected a minor internal error and has safely paused operation until you manually restart it.

Medium DIY-safe £100-250

What to check first

  1. Locate the blue reset button on the front control panel.
  2. Press and hold the button for 3 to 5 seconds until the light stops flashing.
  3. Wait a few minutes to see if the boiler fires up and maintains operation.

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Printed circuit board (PCB)

Related codes

Volatile lockout

Your boiler has stopped running and entered a safety shutdown mode, which is indicated by the reset button flashing.

High DIY-safe £100-350

What to check first

  1. Press and hold the flashing Reset button for five seconds.
  2. Wait for the blue light to stop flashing and stay on constant.
  3. Ensure your gas supply is active and your system pressure is between 1 and 1.5 bar.

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Probe
  • Gas Valve
  • PCB

Related codes

1 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.