High Lockout
Fast flash on Worcester Bosch Greenstar 12i System

Your boiler's internal computer has suffered a critical failure and can no longer control the heating system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Replace control board

What causes this fault?

This fault occurs when the boiler's main control board suffers a hardware failure or a memory error, meaning it can no longer process data or send instructions to parts like the pump or fan. The most common reasons for this are age-related component wear or an electrical surge that has damaged the delicate circuitry inside the control box.

This fault is often seen after summer storms or during the first cold snap of winter, as electrical spikes from lightning or the sudden strain of restarting the heating can push a failing circuit board to the point of collapse.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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