What the manual says
Manufacturer manualFlame detected after gas shut off.
What causes this fault?
This fault occurs when the boiler's internal sensors continue to detect heat or an electrical signal from a flame even after the gas supply should have been cut. The most common reason is a gas valve that hasn't closed properly or a faulty sensing probe that is sending an incorrect 'flame present' signal to the main computer. Because the system believes a fire is still burning when it shouldn't be, it shuts down completely as a safety precaution.
Engineer required
This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like FA: no call-out fees, no surprise bills.
Affiliate links. We may earn a commission at no extra cost to you.