Worcester Bosch Greenstar 30HE Fault codes & diagnostics

19 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural GasLPG 30 kW 2003-2007 Discontinued
GC Number 47-311-56

Replaced by: Greenstar 30i

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 14 High 1 Medium 3 Low

All 19 documented codes

Tap any card for details

A1

Your boiler has detected that there is not enough water circulating through the system to operate safely.

High DIY-safe £60-120

What to check first

  1. Check your boiler's pressure gauge to see if it is below 1 bar
  2. Locate the filling loop (usually silver braided hoses under the boiler)
  3. Slowly open the valves until the pressure reaches 1.5 bar, then close them tightly

Parts commonly replaced

  • Filling loop
  • Expansion vessel recharge
  • Internal pump

Related codes

A7

Your boiler is struggling to accurately measure the temperature of your hot water, which usually means your taps will only run cold or slightly warm.

High Engineer only £90-160

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Sensor
  • Connecting Wiring Harness

Related codes

A8

Your boiler's internal computer has lost its connection with the main control board, preventing the system from operating.

High Engineer only £150-£450

Parts commonly replaced

  • Wiring harness
  • Heatronic PCB
  • User Interface Control board

Related codes

AC

Your boiler's main control computer is unable to communicate with its internal plug-in components, meaning the system cannot safely start up.

High Engineer only £180-450

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Heatronic Module
  • Internal Wiring Harness

Related codes

Ad

Your boiler is unable to detect the temperature sensor for your hot water tank, which means it doesn't know when to heat your water.

Medium Engineer only £90-160

Parts commonly replaced

  • Cylinder NTC sensor
  • Sensor wiring harness

Related codes

b1

Your boiler's internal computer is having trouble communicating with its identity chip, meaning it doesn't recognize its own settings.

High Engineer only £120-450

Parts commonly replaced

  • Code plug
  • Printed Circuit Board (PCB)
C1

Your boiler has stopped working because the internal fan, which clears exhaust gases, isn't spinning fast enough to operate safely.

High Engineer only £200-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Venturi tube

Related codes

C4

Your boiler's fan is running constantly or at the wrong time, which is usually caused by a safety component failing to tell the fan when to stop.

High Engineer only £180-350

Parts commonly replaced

  • Air pressure switch
  • Main PCB (Printed Circuit Board)
  • Fan assembly

Related codes

C6

Your boiler's fan is spinning faster than it should, which has caused the system to shut down for safety purposes.

High Engineer only £220-£450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

E2

Your boiler has detected a faulty internal temperature sensor, which means it cannot accurately measure how hot the water is and has stopped running for safety.

High Engineer only £90-160

Parts commonly replaced

  • Central Heating Flow NTC Sensor
  • Wiring Harness Connection

Related codes

E9

Your boiler has switched itself off because it has detected that it is getting far too hot inside.

High DIY-safe £100-£350

What to check first

  1. Check that the boiler pressure is between 1 and 1.5 bar on the needle gauge.
  2. Ensure all radiator valves are fully open to allow water to flow.
  3. Press the 'Reset' button on the front of the boiler once the system has cooled down.

Parts commonly replaced

  • Overheat Thermostat
  • Central Heating Pump
  • Heat Exchanger
EA

Your boiler is failing to light the gas or isn't detecting that the flame has started, causing the system to shut down for safety.

High DIY-safe £100-£350

What to check first

  1. Check if other gas appliances in your home, like a hob, are working to confirm your gas supply is active.
  2. If it is freezing outside, check that your external condensate pipe hasn't frozen and blocked.
  3. Press and hold the reset button for five seconds to see if the boiler restarts.

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensor (Ionisation Probe)
  • Gas Valve
  • PCB

Related codes

F0

Your boiler's internal computer has encountered a communication error or software glitch that is preventing it from running safely.

High DIY-safe £280-450

What to check first

  1. Press and hold the reset button for five seconds
  2. Wait for the boiler to complete its restart sequence
  3. If the code persists, turn the main power switch to the boiler off and back on again

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F7

Your boiler is still sensing a flame even when it should be turned off, which is a safety conflict that prevents the system from starting.

High Engineer only £120-£350

Parts commonly replaced

  • Ionisation Probe
  • Flame Sensing Electrode
  • Printed Circuit Board (PCB)

Related codes

FA

Your boiler is still detecting a flame even after it should have turned off, which is a safety concern that prevents the system from running.

Emergency Engineer only £120-350

Parts commonly replaced

  • Gas valve
  • Ionisation probe
  • Control board (PCB)

Related codes

FC

Your boiler's main control board is having trouble communicating with the display panel, meaning the system cannot correctly send or receive instructions.

High Engineer only £180-350

Parts commonly replaced

  • Main PCB
  • Display Interface Board
  • Wiring Harness

Related codes

Fd

Your boiler has been put into a temporary reset mode because the button was held down too long or pressed accidentally.

Low DIY-safe

What to check first

  1. Press the reset button firmly once and release it immediately
  2. Wait up to 30 seconds for the display to return to a normal temperature reading
  3. If the code persists, switch the boiler's power off and back on at the fused spur switch

Related codes

P1, P2, P3, P1...

Your boiler is simply starting up and checking its internal systems as part of a normal restart process.

Low DIY-safe

What to check first

  1. Wait 5-10 minutes for the sequence to complete
  2. Ensure the gas and power supply are turned on
  3. Check if the reset button was pressed accidentally

1 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.