High Lockout
224 V on Worcester Bosch Greenstar 8000 Life/Style

Your boiler has switched itself off because it has detected it is getting too hot, usually caused by the water pressure being too low.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Safety temperature limiter has tripped – top-up water until the reset pressure is reached

What causes this fault?

This fault occurs when the internal safety sensor detects that the heat exchanger has become dangerously hot, causing the boiler to shut down to prevent damage. The most common reason is a lack of water circulating through the system, often due to low pressure, a blockage, or a pump failure. If there isn't enough water to carry the heat away to your radiators, the temperature inside the unit rises too quickly.

This issue often surfaces when the heating is first turned on in autumn, as pump components can seize or air locks can develop after being idle during the summer.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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