High
2949 on Worcester Bosch Greenstar 8000 Life & Style

Your boiler is failing to detect a flame when it tries to work at a high power level, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

No flame signal with high output

From this model's manual
Verified against the Worcester Bosch Greenstar 8000 Life Style installation & service manual, page 79.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault happens because the boiler’s control system cannot detect a steady flame while the burner is trying to run at full power. It is often caused by a restricted gas supply, a worn-out ignition probe that can no longer sense the flame, or a physical blockage in the burner or flue system. Because the boiler cannot confirm it is burning fuel safely at high speeds, it shuts down as a protective measure.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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