High Lockout
52124 on Worcester Bosch Greenstar CDi Compact

Your boiler's internal temperature sensors have likely been plugged into the wrong sockets or have developed a wiring fault, meaning the system cannot accurately track how hot the water is.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Temperature sensors (T1 and T2) reversed.

What causes this fault?

This fault occurs when the boiler's control board detects that the temperature readings from the flow and return pipes are swapped or illogical. The most common reason is that the internal sensors were plugged into the wrong ports during a recent repair, or a fault in the wiring harness is sending confusing signals to the main computer.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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