High
AC on Worcester Bosch Greenstar 25HE

Your boiler's main internal computer has lost communication with one of its electronic parts, meaning it cannot operate until the connection is restored.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Module not detected.

From this model's manual
Verified against the Worcester Bosch Greenstar 25he installation & service manual, page 40.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's central control board stops receiving signals from its internal electronic module. The most common cause is a loose connection in the wiring harness or a critical failure of the Printed Circuit Board (PCB) itself. If these sensors and modules cannot talk to each other, the boiler shuts down as a safety precaution.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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