Technical description
Ignition fault (lockout) caused by no gas, no detection
What causes this fault?
This fault occurs when the boiler attempts to light but fails to detect a flame after several tries, forcing the system into a safety shutdown. The most common reasons are an interruption in the gas supply, a build-up of carbon on the ignition probes, or a component failure that prevents the spark from starting the fire.
This fault is more common during the first cold snap of winter, as gas valves can occasionally stick after long periods of inactivity during the summer.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.