High
A03 on Potterton Powermax HE

Your boiler has switched itself off because it has become too hot internally, likely due to a lack of water or a blockage preventing water from moving around the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Over temp. lock-out or circulation failure. Check pump, 3-way valve & CH water pressure. Replenish system & purge air/water via manual vent

From this model's manual
Verified against the Potterton Powermax He installation & service manual, page 39.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the water inside the heat exchanger reaches a dangerously high temperature, triggering a safety shutdown to prevent damage. The most common reasons are a pump that has failed to move water around the system or a blockage in the pipework that is trapping heat inside the boiler.

This fault often appears during the first cold spell of autumn when the heating is turned on after a long summer break, which can cause internal pump components to seize.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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