Potterton Powermax HE Fault codes & diagnostics

104 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural GasLPG 24-30 kW 2001-2009 Discontinued
GC Numbers 47-393-0647-393-0747-393-08

Replaced by: Megaflo System / Baxi Platinum Combi

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Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
4 Emergency 85 High 1 Medium 14 Low

All 104 documented codes

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16

Your boiler’s internal computer has encountered a critical communication error and cannot operate safely.

High Engineer only £280-£550

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Internal Wiring Harness

Related codes

19

Your boiler’s internal computer has encountered a critical communication error and cannot operate safely.

High Engineer only £280-£550

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Internal Wiring Harness

Related codes

A (number)

Your boiler has detected a safety concern or internal failure and has shut itself down to prevent damage.

High Engineer only £150-450

Parts commonly replaced

  • Gas valve
  • Detection electrode
  • Ignition lead
  • PCB

Related codes

A01

Your boiler has failed to ignite, meaning it cannot create the flame needed to provide you with heating or hot water.

High Engineer only £120-350

Parts commonly replaced

  • Ionisation probe
  • Gas valve
  • Spark electrode
  • Fan assembly

Related codes

A02

Your boiler is struggling to circulate water properly or is heating up too quickly, causing it to shut down for safety.

High DIY-safe £120-£350

What to check first

  1. Check that your primary central heating valves under the boiler are fully open
  2. Ensure all radiator valves (TRVs) are turned to the maximum setting
  3. Gently bleed your radiators to remove any trapped air pockets
  4. Press the reset button once the system has cooled down

Parts commonly replaced

  • Circulation pump
  • Flow/Return thermistor
  • Main Heat Exchanger (if scaled)

Related codes

A03

Your boiler has switched itself off because it has become too hot internally, likely due to a lack of water or a blockage preventing water from moving around the system.

High DIY-safe £120-£350

What to check first

  1. Check the pressure gauge on the front of the boiler; if it is below 1 bar, top up the system using the filling loop
  2. Ensure all radiator valves are open to allow water to circulate
  3. Bleed all radiators to remove trapped air and then top up the pressure again
  4. Carry out a manual reset of the boiler using the control knob

Parts commonly replaced

  • Circulation pump
  • Overheat thermostat
  • Three-way diverter valve

Related codes

A04

Your boiler has shut down because it has either gotten too hot or it is unable to supply gas to the burner.

High Engineer only £120-£350

Parts commonly replaced

  • Overheat Thermostat
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

A05

Your boiler's electronic brain has detected an internal safety error and has shut down for protection.

High DIY-safe £250-£450

What to check first

  1. Locate the power switch for the boiler and turn it OFF
  2. Wait for 30 seconds, then turn the power back ON
  3. Press the 'RESET' button on the boiler control panel

Parts commonly replaced

  • Main Control Board (PCB)
  • Control Panel Assembly

Related codes

A07

Your boiler has detected an issue with how the fuel is burning or how the main heat exchanger is performing, causing it to shut down for safety.

High Engineer only £140-£320

Parts commonly replaced

  • Ionisation probe and lead
  • Gas valve
  • Heat exchanger cleaning kit

Related codes

A09-12

Your boiler's main internal computer has developed a serious communication fault and can no longer control the heating process safely.

High Engineer only £350-£550

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring harness
Showing 11–20 of 104
A15

Your boiler has stopped working because the water pressure in the central heating system is too low or a sensor has failed.

High DIY-safe £80-220

What to check first

  1. Check the pressure gauge on the front of the boiler
  2. If the pressure is below 1.0 bar, locate the filling loop (braided silver hose) under or near the boiler
  3. Slowly open the valves to top up the water until the gauge reads between 1.0 and 1.5 bar, then close them tightly

Parts commonly replaced

  • Pressure Transmitter
  • Wiring Harness
  • Expansion Vessel
A18

Your boiler has stopped working because the internal computer and its sensors are no longer communicating correctly with each other.

High Engineer only £180-450

Parts commonly replaced

  • Main Control Board (PCB)
  • NTC Temperature Sensors
  • Wiring Harness

Related codes

A19

Your boiler is sensing a flame even after it has tried to turn the gas off, which is a safety conflict that requires a professional inspection.

Emergency Engineer only £250-£450

Parts commonly replaced

  • Gas Valve
  • Main PCB
  • Flame Sensor Electrode

Related codes

A20

Your boiler is detecting a flame at the wrong time, suggesting that gas might be leaking into the burner when it should be shut off.

Emergency Engineer only £180-350

Parts commonly replaced

  • Gas Valve
  • Ionisation Probe
  • Spark Electrode

Related codes

A33

Your boiler has stopped working because the internal fan, which safely pushes exhaust gases out of the flue, is not spinning at the correct speed.

High Engineer only £350-£550

Parts commonly replaced

  • Fan Motor (Part No. 5106068)
  • Main Control Board
  • Wiring Harness
A40

Your boiler is struggling to move water through the system properly, which is causing it to shut down to prevent overheating.

High Engineer only £180-450

Parts commonly replaced

  • Circulating Pump
  • 3-Way Diverter Valve
  • Flow and Return Sensors

Related codes

A41

Your boiler has stopped working because water is not circulating through the system properly, often due to a pump issue or a closed valve.

High Engineer only £180-350

Parts commonly replaced

  • Circulation pump
  • Automatic bypass valve
  • Flow sensor

Related codes

b52

Your boiler is currently reheating the hot water cylinder and this message is a status update rather than a critical failure.

Low DIY-safe

What to check first

  1. Wait for the boiler to finish the reheating cycle
  2. Press the RESET button to scroll through the display and clear the message
  3. Check that your hot water timer is set to an 'on' period
b52 °C

Your boiler is currently just doing its normal job of heating up your hot water tank.

Low DIY-safe

What to check first

  1. This is a status message, not a fault
  2. Press the RESET button on the control panel to return the display to its default state
c80

Your boiler is currently showing its water temperature and is likely waiting for you to check the system pressure before it resumes normal operation.

Low DIY-safe £0-60

What to check first

  1. Press the 'Scroll' button to view the pressure display 'P'
  2. Check that the pressure is between 1.0 and 1.5 bar
  3. Press the 'Reset' button to clear the display and return to normal operation
Showing 21–30 of 104
c80 °C

Your boiler is simply showing you the current temperature of the water being sent to your radiators, and you can press the reset button to see your system's water pressure instead.

Low DIY-safe

What to check first

  1. Locate the RESET button on the boiler control panel
  2. Press the button once to toggle the display away from the temperature reading
  3. Monitor the 'P' display to ensure your system pressure is within the recommended range
E (number)

Your boiler has encountered a general operational error, likely due to an interruption in the gas supply or a failure during the ignition process.

High DIY-safe £120-350

What to check first

  1. Check that your gas emergency control valve is in the 'on' position
  2. If you have a pre-pay meter, ensure it has sufficient credit
  3. Press and hold the 'Reset' button for five seconds to restart the boiler

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

E01

Your boiler has tried to light several times but has failed to create a flame, causing the system to shut down for safety.

High DIY-safe £100-£350

What to check first

  1. Check if other gas appliances, like a hob, are working to confirm gas supply.
  2. If you have a prepaid gas meter, ensure it has credit.
  3. Press and hold the 'Reset' button for five seconds to attempt a restart.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • PCB (Printed Circuit Board)

Related codes

E02

Your boiler has shut itself down because it has become too hot internally and needs to cool down for safety.

High DIY-safe £90-250

What to check first

  1. Check that your radiator valves are open to allow water to flow.
  2. Wait for the boiler to cool down completely.
  3. Locate the manual reset button on the control panel and press it firmly.

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Heat Exchanger

Related codes

E03

Your boiler has shut down because it is unable to safely discharge exhaust fumes or has detected that the flue system is overheating.

High Engineer only £120-280

Parts commonly replaced

  • Air pressure switch
  • Flue thermostat
  • Venturi tube
  • Fan

Related codes

E04

Your boiler has shut itself down for safety because it tried to light several times but couldn't maintain a steady flame.

High Engineer only £120-350

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Gas valve
  • Condensate trap

Related codes

E05

Your boiler's fan is not spinning at the correct speed, which means it cannot safely clear exhaust gases and has shut down as a precaution.

High Engineer only £250-450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E06

Your boiler has detected an electrical fault with the sensor that monitors water flow, meaning it cannot safely determine if water is moving through the system.

High Engineer only £120-220

Parts commonly replaced

  • Flow sensor
  • Sensor wiring harness
  • Control board

Related codes

E07

Your boiler is unable to read the hot water temperature correctly, meaning you likely have no hot water or unstable water temperatures.

High Engineer only £110-180

Parts commonly replaced

  • DHW sensor assembly
  • Sensor wiring harness

Related codes

E08

Your boiler has detected a fault with the temperature sensor for your hot water, which means it cannot safely heat the water for your taps.

High Engineer only £110-180

Parts commonly replaced

  • Domestic Hot Water (DHW) sensor
  • Sensor wiring harness

Related codes

Showing 31–40 of 104
E09

Your boiler has detected an electrical issue with the component that controls the gas supply, causing the system to shut down for safety.

High Engineer only £220-450

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E10

Your boiler has lost water pressure and has stopped working to protect itself from damage.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (the silver flexible hose) usually found underneath or near the boiler.
  2. Slowly open the one or two taps on the hose while watching the pressure gauge.
  3. Close the taps firmly once the pressure gauge reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure relief valve

Related codes

E11

Your boiler's computer brain has encountered a serious internal error and can no longer control the heating system safely.

High Engineer only £350-£550

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Control Module

Related codes

E13

Your boiler’s internal computer has encountered a critical communication error and cannot operate safely.

High Engineer only £280-£550

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Internal Wiring Harness

Related codes

E13/16/19

Your boiler's computer has detected a serious internal fault that prevents it from operating safely and reliably.

High Engineer only £250-500

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • Control module

Related codes

E15

Your boiler's computer brain has encountered a serious internal error and can no longer control the heating system safely.

High Engineer only £350-£550

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring Harness

Related codes

E18

Your boiler has too much water inside it, causing the internal pressure to rise to an unsafe level.

High DIY-safe £90-180

What to check first

  1. Check that the silver filling loop valves are tightly closed
  2. Turn off the boiler and allow the system to cool
  3. Bleed a radiator to drain water and reduce system pressure to 1.5 bar
  4. If pressure continues to rise after bleeding, call a Gas Safe engineer

Parts commonly replaced

  • Filling loop valve
  • Expansion vessel
  • Pressure relief valve (PRV)

Related codes

E19

Your boiler's main control board has encountered an internal electronic error and is unable to manage the system safely.

High Engineer only £250-£450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Control unit

Related codes

E20

Your boiler thinks a flame is present even though it hasn't turned the gas on, usually caused by a blocked drain or a faulty sensor.

High Engineer only £120-250

Parts commonly replaced

  • Ionisation Probe
  • Electrode Lead
  • Ignition Lead
  • Main PCB

Related codes

E21

Your boiler has detected that its electrical wires are connected the wrong way round at the power source, preventing it from starting up safely.

Emergency Engineer only £80-140

Parts commonly replaced

  • Mains power cable
  • Fused spur unit
  • PCB (if damaged by incorrect polarity)

Related codes

Showing 41–50 of 104
E22

Your boiler is detecting an issue with the quality or frequency of the electricity coming from your mains supply, causing the system to shut down for safety.

High Engineer only £120-350

Parts commonly replaced

  • Main PCB
  • Voltage Regulator
  • External Surge Protector

Related codes

E28

Your boiler’s internal computer has encountered an electronic error and cannot communicate properly with its own components.

High Engineer only £250-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

E29

Your boiler has detected an internal electrical connection problem that is preventing it from monitoring the system pressure correctly.

High Engineer only £120-£200

Parts commonly replaced

  • Pressure sensor cable assembly
  • 6-way plug J11 connector

Related codes

E30

Your boiler has detected a problem with the sensor that monitors the temperature of the water leaving the unit, usually resulting in the system shutting down for safety.

High Engineer only £100-£180

Parts commonly replaced

  • Flow temperature sensor (NTC thermistor)
  • Wiring harness
  • Main PCB

Related codes

E31

Your boiler has detected a problem with the temperature sensor that monitors the water returning from your radiators, preventing the system from operating correctly.

High Engineer only £120-£200

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Wiring harness
  • Control board (PCB)

Related codes

E32

Your boiler is struggling to accurately measure the temperature of your hot water, which usually means the water will either be too cold or the system will stop providing hot water altogether.

High Engineer only £120-190

Parts commonly replaced

  • Domestic Hot Water (DHW) thermistor
  • NTC sensor
  • Wiring harness

Related codes

E33

Your boiler has detected an issue with the sensor that monitors the temperature of the exhaust fumes, causing the system to shut down for safety.

High Engineer only £120-220

Parts commonly replaced

  • Flue thermistor (NTC sensor)
  • Wiring harness
  • Main control board
E40

Your boiler has detected that a temperature sensor responsible for monitoring water returning to the unit has disconnected or broken, preventing it from running safely.

High Engineer only £120-£200

Parts commonly replaced

  • Return temperature sensor (NTC thermistor)
  • Sensor wiring harness

Related codes

E41

Your boiler has stopped working because one of its internal temperature sensors has developed an electrical fault and can no longer send information to the main control board.

High Engineer only £120-£200

Parts commonly replaced

  • Return temperature sensor (NTC thermistor)
  • Sensor wiring harness

Related codes

E42

Your boiler's computer brain has encountered a serious internal error and can no longer control the heating or hot water safely.

High Engineer only £350-£550

Parts commonly replaced

  • Main Control PCB (Part No. 5107535)

Related codes

Showing 51–60 of 104
E83458

Your boiler has detected a communication failure or a mechanical fault with the fan, meaning it cannot safely clear exhaust fumes and will not start.

High Engineer only £250-£450

Parts commonly replaced

  • Fan Assembly
  • Fan ‘O’Ring
  • Fan Gasket
  • PCB

Related codes

E83462

Your boiler has detected a communication failure or a malfunction with the gas valve, meaning it cannot safely light the flame to provide heating or hot water.

High Engineer only £280-450

Parts commonly replaced

  • Gas Valve Assembly
  • Wiring Harness
  • Main Control PCB
E83465

Your boiler's electronic control board has detected a communication problem or a mismatch with its internal sensors, causing the system to stop working.

High Engineer only £280-450

Parts commonly replaced

  • Main Control PCB
  • Ranco Temperature Sensor

Related codes

E83466

Your boiler has detected an internal communication error, meaning the main control system and the display panel are struggling to talk to each other.

High Engineer only £180-350

Parts commonly replaced

  • Upper Control Board
  • Wiring Harness
  • Display PCB
E83467

Your boiler is failing to create the spark needed to light the gas burner, meaning your heating and hot water will not work.

High Engineer only £140-£260

Parts commonly replaced

  • Spark Generator
  • Ignition Leads
  • Electrode Probes

Related codes

E83468

Your boiler has detected a problem with the internal sensor that monitors the flame, meaning it cannot confirm it is burning fuel safely and has stopped working.

High Engineer only £140-£260

Parts commonly replaced

  • Ionization Probe
  • Ignition Electrode
  • Electrode Lead

Related codes

E83476

Your boiler is struggling to spark or maintain a flame because the high-voltage internal ignition cable has developed a fault.

High Engineer only £120-£240

Parts commonly replaced

  • HT Lead
  • Ignition Electrode
  • Ignition Transformer

Related codes

E83477

Your boiler is failing to detect the flame it has lit, causing the system to shut down for safety.

High Engineer only £120-240

Parts commonly replaced

  • Ionization lead
  • Electrode set
  • Ignition PCB

Related codes

E83481

Your boiler is struggling to manage the internal water pressure, which is likely causing the system to shut down to prevent damage.

High Engineer only £200-£450

Parts commonly replaced

  • 12 Litre Expansion Vessel
  • Pressure Relief Valve
  • Flexible Charging Pipe

Related codes

E83482

Your boiler has detected a problem with the Pressure Relief Valve assembly, which usually means it is unable to safely manage the internal water pressure.

High Engineer only £180-350

Parts commonly replaced

  • Pressure Relief Valve (PRV)
  • Expansion Vessel
  • PRV discharge pipework

Related codes

Showing 61–70 of 104
E83483

Your boiler's temperature sensors for the hot water storage tank are sending incorrect signals, preventing the system from heating your water correctly.

High Engineer only £120-£220

Parts commonly replaced

  • Hot water NTC thermistor
  • Immersion sensor wiring harness
  • External sensor

Related codes

E83484

Your boiler is struggling to accurately measure the temperature of your hot water, which usually means your taps will only run cold.

High Engineer only £110-180

Parts commonly replaced

  • DHW NTC thermistor sensor
  • Sensor wiring harness

Related codes

E83485

Your boiler has sensed that parts of the system have become too hot and has shut itself down as a safety precaution.

High Engineer only £120-280

Parts commonly replaced

  • Overheat thermostat
  • Water pump
  • Main heat exchanger

Related codes

E83486

Your boiler has detected a communication problem or a electrical fault with the sensor that monitors water pressure, which has caused the system to stop working for safety.

High Engineer only £140-£260

Parts commonly replaced

  • Ranco Pressure Sensor
  • Wiring harness
  • Main PCB

Related codes

E83488

Your boiler has detected an issue with the internal seals or gas components, which usually means it has locked itself out for safety reasons.

High Engineer only £180-£350

Parts commonly replaced

  • Gas valve O-rings
  • Burner seal
  • Seals kit

Related codes

E83489

Your boiler has detected a leak or a failure in the internal seals that keep the water system watertight, which will likely prevent the unit from operating safely.

High Engineer only £180-350

Parts commonly replaced

  • Internal O-ring seal kit
  • Hydraulic manifold gaskets
  • Diverter valve seals

Related codes

E83491

Your boiler's internal clock and timer settings have lost power because the backup battery inside the control panel has failed.

Low Engineer only £120-200

Parts commonly replaced

  • Integrated Programmer unit
  • Control Board

Related codes

E85739

Your boiler is unable to light the flame because the ignition system is faulty or damaged, leaving you without heating and hot water.

High Engineer only £140-£220

Parts commonly replaced

  • Ignition Electrode
  • Ignition Lead
  • Electrode Gasket

Related codes

E85740

Your boiler has detected an issue with the sensor that confirms the flame is safely lit, causing the system to shut down for safety.

High Engineer only £140-£240

Parts commonly replaced

  • Ionization Probe
  • Detection Lead
  • Burner Gasket

Related codes

E85752

Your boiler is struggling to direct hot water to your taps or radiators because a mechanical internal valve has stuck or failed.

High Engineer only £180-£350

Parts commonly replaced

  • 3 Way Valve Body
  • O-Rings and Clips
  • Diverter Valve Motor

Related codes

Showing 71–80 of 104
E85753

Your boiler's internal valve is unable to switch between heating your radiators and providing hot water, likely because the motor controlling it has failed.

High Engineer only £180-£320

Parts commonly replaced

  • Actuator Head
  • Diverter Valve Motor
E85761

Your boiler's internal pump has failed or is struggling to circulate water, meaning your heating and hot water will likely stop working.

High Engineer only £250-£450

Parts commonly replaced

  • Circulation Pump
  • Automatic Air Vent
  • Sealing Washers

Related codes

E85762

Your boiler has detected trapped air or a blockage in the internal pump system, which is preventing water from circulating properly to heat your home.

High Engineer only £120-280

Parts commonly replaced

  • Automatic Air Vent (AAV)
  • Circulating Pump
  • De-aerator

Related codes

E85802

Your boiler has suffered an electrical failure where an internal fuse has blown, meaning the system cannot power its main components to provide heat or hot water.

High Engineer only £120-250

Parts commonly replaced

  • 3.15A Slow Blow Fuse
  • Printed Circuit Board (PCB)
  • Internal Pump
E85901

Your boiler is experiencing a pressure or flow issue with the cold water supply that feeds your hot water tank, meaning you likely have no hot water.

High Engineer only £180-350

Parts commonly replaced

  • Unvented Inlet Control Group valve
  • Pressure Reducing Valve
  • Expansion Relief Valve

Related codes

H00266

Your boiler's computer brain has encountered a communication error or internal failure related to how it monitors system pressure.

High Engineer only £250-450

Parts commonly replaced

  • Boiler Control Assembly (PCB)
  • Huba Pressure Transmitter
H00269

Your boiler has detected a problem with the internal sensor that monitors water pressure, preventing it from heating your home or water safely.

High Engineer only £140-£210

Parts commonly replaced

  • Huba water pressure transmitter
  • Wiring harness

Related codes

p < 0.5

Your boiler has stopped working because the water pressure in the system is too low.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually two braided hoses or internal levers under the boiler)
  2. Slowly open both taps/valves to allow water into the system
  3. Close the valves tightly once the pressure gauge on the display reaches between 1.0 and 1.5 bar

Parts commonly replaced

  • Automatic Air Vent
  • Expansion Vessel
  • Pressure Relief Valve
P 0.4

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £0-120

What to check first

  1. Locate the silver filling loop underneath or near the boiler.
  2. Slowly open the valve or valves until you hear water entering the system.
  3. Close the valves once the pressure gauge on the front of the boiler reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop valve
  • Expansion vessel
  • Pressure relief valve
P 0.9

Your boiler has noticed that the water pressure is getting a bit low and needs a small top-up to keep running efficiently.

Low DIY-safe £0-80

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath or near the boiler.
  2. Slowly open the valve(s) until you hear water entering the system.
  3. Watch the pressure gauge and close the valves tightly once it reaches 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Expansion vessel re-pressurisation
Showing 81–90 of 104
p 1.5

Your boiler is simply displaying the current water pressure level, which is perfectly normal and shows that your system is functioning correctly.

Low DIY-safe

What to check first

  1. No action is required as this is a status update, not a fault.
  2. If the reading drops below 0.5 bar, you may need to top up the system pressure using the filling loop.
  3. Check your user manual for the location of your external filling loop if the pressure falls in the future.

Related codes

P 3.1

Your boiler has reached a critically high water pressure that is unsafe for continued operation.

Emergency Engineer only £120-350

Parts commonly replaced

  • Expansion Vessel
  • Pressure Relief Valve
  • Filling Loop Tap

Related codes

P 3.1 or higher

Your boiler has detected that the water pressure inside the system is dangerously high while it is running, which can put unnecessary stress on your pipework and internal components.

High Engineer only £120-250

Parts commonly replaced

  • Pressure Relief Valve
  • Expansion Vessel
  • Filling Loop
P0.1-0.4

Your boiler has switched itself off because the water pressure is too low for it to run safely.

High DIY-safe £0-160

What to check first

  1. Locate the two black handles on the filling loop braided hose underneath the boiler.
  2. Slowly turn both handles to the open position until you hear water entering the system.
  3. Watch the pressure gauge and close both handles once the needle reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel
P0.1-0.4 (bar)

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop (a flexible metal hose with valves) under the boiler.
  2. Gradually open the valves to let water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close the valves tightly and restart the boiler.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Expansion vessel

Related codes

P0.1-0.4 bar

Your boiler has lost water pressure and has shut itself down to prevent damage to the internal components.

High DIY-safe £0-180

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath or near the boiler
  2. Slowly open the tap or taps on the filling loop until you hear water moving
  3. Watch the pressure gauge and close the taps firmly once it reaches 1.5 bar

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure relief valve
P0.5-0.9

Your boiler has detected that there is not enough water pressure in the central heating system to operate safely.

High DIY-safe £60-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath or near the boiler.
  2. Open the small valves on the filling loop slowly to let water into the system.
  3. Watch the pressure gauge and close the valves once the pressure reaches 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Expansion vessel re-pressurisation
  • Auto air vent
P0.5-0.9 (bar)

Your boiler has stopped working because the water pressure inside your heating system has dropped too low.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop, which is a silver braided hose connecting your cold water main to your heating pipes.
  2. Open the valves on the filling loop to allow cold water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Ensure both valves are fully closed and check your radiators for any signs of water leaks.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor
P0.5-0.9 bar

Your boiler has detected that the water pressure is too low, which prevents the system from running safely and efficiently.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath or near the boiler
  2. Slowly open the one or two valves on the hose until you hear water moving
  3. Watch the display until the pressure reaches between 1.0 and 1.5 bar, then close the valves tightly

Parts commonly replaced

  • Filling loop valve
  • Expansion vessel
  • Pressure sensor

Related codes

Showing 91–100 of 104
P3.0-3.5

Your boiler has shut down because there is too much water pressure in the central heating system.

High DIY-safe £120-280

What to check first

  1. Check that the silver filling loop valves are tightly closed
  2. Bleed water from a radiator using a bleed key to reduce pressure
  3. Monitor the pressure gauge to ensure it returns to between 1 and 1.5 bar
  4. Press the reset button once the pressure is stabilised

Parts commonly replaced

  • Expansion Vessel
  • Pressure Relief Valve (PRV)
  • Filling Loop

Related codes

P3.0-3.5 (bar)

Your boiler has automatically shut down because the water pressure inside your heating system has become dangerously high.

High DIY-safe £120-250

What to check first

  1. Check that the filling loop valves are fully closed
  2. Bleed water from a radiator using a bleed key to reduce pressure
  3. Monitor the pressure gauge to ensure it returns to between 1.0 and 1.5 bar
  4. Reset the boiler once the pressure is within the normal range

Parts commonly replaced

  • Expansion Vessel
  • Pressure Relief Valve (PRV)
  • Filling loop
P3.0-3.5 bar

Your boiler has shut down because there is too much water pressure in the system, which could lead to leaks if not addressed.

High DIY-safe £100-250

What to check first

  1. Check that the silver filling loop valves are tightly closed
  2. Bleed water from a radiator using a bleed key to reduce pressure
  3. Monitor the pressure gauge until it returns to between 1.0 and 1.5 bar
  4. Press the reset button to restart the boiler

Parts commonly replaced

  • Expansion Vessel
  • Pressure Relief Valve (PRV)
  • Filling Loop

Related codes

P19

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (a flexible silver hose) usually found underneath or near the boiler.
  2. Slowly open the valve(s) on the filling loop to allow water into the system.
  3. Watch the pressure gauge and close the valves tightly once the needle reaches between 1 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure relief valve
P20

Your boiler has too much water in the system, which puts extra stress on the internal components and may cause it to shut down for safety.

Medium DIY-safe £80-220

What to check first

  1. Check that the silver braided filling loop valves are fully closed
  2. Locate a radiator and bleed water from it using a radiator key to lower the pressure
  3. Monitor the pressure gauge until it returns to between 1.0 and 1.5 bar
  4. Press the reset button to clear the fault code

Parts commonly replaced

  • Expansion Vessel
  • Pressure Relief Valve (PRV)
  • Filling Loop

Related codes

RED NEON

Your boiler has shut down completely for safety reasons and will not provide heating or hot water until it is manually reset or repaired.

High DIY-safe £120-450

What to check first

  1. Locate the reset button on the front control panel.
  2. Press and hold the reset button for at least two seconds.
  3. Wait to see if the green light replaces the red light and the boiler fires up.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • PCB (Printed Circuit Board)
  • Air Pressure Switch
Safety LOCK-OUT

Your boiler has stopped working because it failed to light the flame, so it has purposefully shut itself down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board
Safety shut-down

Your boiler has automatically turned itself off because the water pressure inside the heating system has fallen too low to operate safely.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop, which is a silver braided hose connecting your central heating pipes.
  2. Open the valves at both ends of the filling loop to allow cold mains water to enter the system.
  3. Watch the pressure gauge on the front of the boiler and close the valves once it reaches 1.0 to 1.5 bar.

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Pressure gauge
Showing 101–104 of 104
t80

Your boiler is displaying a status message rather than a breakdown code, indicating it is checking water temperatures and simply requires a reset to return to the pressure display.

Low DIY-safe

What to check first

  1. Locate the RESET button on the control panel.
  2. Press the RESET button once to scroll through the menu letters.
  3. Stop when the display shows 'P' (for Pressure) to return to normal operation.
U60

Your boiler is simply showing you the current hot water temperature setting so you can adjust it to your preference.

Low DIY-safe

What to check first

  1. Locate the domestic hot water (DHW) control knob on the boiler panel.
  2. Turn the knob to your desired temperature, ideally around 55°C for standard use.
  3. Check that the display updates to your new selection and then returns to the normal operating screen.
U60 °C

This is simply an information screen showing you the current hot water temperature setting rather than a system error.

Low DIY-safe

What to check first

  1. Locate the domestic hot water temperature dial on the front control panel.
  2. Turn the dial to your preferred temperature setting.
  3. The code will disappear once you stop adjusting the dial and return to the default display.