Vokera Compact HE Fault codes & diagnostics

25 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural GasLPG 24-29 kW 2005-2012 Discontinued
GC Numbers 47-094-4047-094-4147-094-48

Replaced by: Compact A

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 12 High 4 Medium 8 Low

All 25 documented codes

Tap any card for details

GREEN LED BLINKS

Your boiler is working normally and is receiving power with no faults detected.

Low DIY-safe

What to check first

  1. No action required
  2. Ensure your thermostat is calling for heat if you want the boiler to fire up
Green LED flashing

Your boiler is working correctly and is simply waiting for a request from your thermostat or hot water tap to start heating.

Low DIY-safe

What to check first

  1. Check that your room thermostat is turned up high enough to call for heat
  2. Ensure your programmer or timer is set to 'On' or 'Auto'
  3. Open a hot water tap to see if the green light turns solid, indicating normal operation
RED LED BLINKS

Your boiler has likely overheated or has an issue with its internal fan system, causing it to shut down for safety.

High DIY-safe £120-280

What to check first

  1. Turn the mode selector switch to 'OFF/RESET' for a few seconds.
  2. Move the switch back to either 'Hot Water' or 'Heating and Hot Water' mode.
  3. Check that all radiator valves are open and your wireless thermostat has working batteries.

Parts commonly replaced

  • High Limit Thermostat
  • Air Pressure Switch
  • Fan Assembly

Related codes

YELLOW LED BLINKS

Your boiler is currently running in a special engineer's test mode used to check emissions and is not experiencing a mechanical breakdown.

Low DIY-safe

What to check first

  1. Check the mode selector dial is not set to the 'test' or 'chimney' icon
  2. Turn the selector dial to the 'OFF/RESET' position for a few seconds
  3. Turn the dial back to the 'ON' or 'Winter' position to resume normal operation
APPLIANCE FIRES THEN LOCKOUTS

Your boiler is struggling to keep a flame alive because it is not getting the correct gas supply or the exhaust passageway is obstructed.

Emergency Engineer only £120-250

Parts commonly replaced

  • Gas valve
  • Flue seals
  • Venturi
DHW NTC fault

Your boiler is struggling to accurately detect the temperature of the water being heated for your taps, which means it may fail to provide hot water or heat it to the wrong temperature.

Medium Engineer only £120-200

Parts commonly replaced

  • Domestic Hot Water (DHW) NTC Thermistor
Fault light is on

Your boiler has detected a general internal error and has locked itself out for safety, meaning your heating and hot water will not work until it is reset or repaired.

High DIY-safe £100-350

What to check first

  1. Check if your gas prepay meter has credit
  2. Rotate the mode selector switch to the 'OFF/RESET' position, wait five seconds, then move it back to 'Auto' or 'Hot Water Only'
  3. Check your pressure gauge is between 1 and 1.5 bar; if it is too low, top it up using the filling loop

Parts commonly replaced

  • Ignition Electrode
  • Printed Circuit Board (PCB)
  • Thermistor (NTC Sensor)
Green | On every 0.5 second

Your boiler has paused temporarily because it is waiting for a part to cool down or for a system sensor to detect the correct reading before restarting.

Low DIY-safe £0-120

What to check first

  1. Wait up to 15 minutes to see if the boiler restarts automatically
  2. Check that your heating controls or room thermostat are turned up
  3. Rotate the mode selector switch to 'OFF/RESET' and then back to the heating/hot water position

Parts commonly replaced

  • NTC Temperature Sensor
  • Water Pressure Switch
Green LED Off, Red LED Off

Your boiler has no power and is completely unresponsive, meaning the heating and hot water will not work.

High DIY-safe £100-350

What to check first

  1. Check if your home's main fuse box has tripped a circuit.
  2. Ensure the boiler's isolation switch (usually a white switch near the unit) is turned on.
  3. Check if other appliances in the house have power to rule out a local power cut.

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Internal Fuse
  • External 3A Fuse

Related codes

Green LED Off, Red LED On

Your boiler has experienced a safety lockout and has shut itself down to prevent damage.

High DIY-safe £100-350

What to check first

  1. Locate the mode selector switch on the front panel.
  2. Turn the switch to the 'OFF/RESET' position and wait for 5-10 seconds.
  3. Turn the switch back to either 'Hot Water Only' or 'Heating & Hot Water' and wait for the boiler to restart.

Parts commonly replaced

  • Ignition Electrode
  • Printed Circuit Board (PCB)
  • Thermistor

Related codes

Showing 11–20 of 25
GREEN LED ON every 0.5-secs

Your boiler is in a temporary standby mode because it has detected a minor issue, such as low water pressure or a momentary sensor error.

Medium DIY-safe £0-120

What to check first

  1. Check the pressure gauge on the front of the boiler; if it is below 1 bar, top it up to 1.5 bar using the filling loop.
  2. Ensure the blue mode selector switch is set to the 'ON' or 'DHW' position.
  3. Turn the selector dial to 'Reset' for a few seconds and then back to your desired setting.

Parts commonly replaced

  • Air Pressure Switch
  • Water Pressure Sensor
GREEN LED ON every 6-secs

Your boiler is in normal standby mode and is simply waiting for you to turn on the heating or hot water.

Low DIY-safe

What to check first

  1. Check that your room thermostat is turned up
  2. Ensure your programmer or timer is set to 'ON'
  3. Check that the boiler main power switch is in the correct position

Related codes

Green LED On, Red LED Off

Your boiler has lost water pressure and has shut itself down as a safety precaution to prevent damage.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath the boiler.
  2. Slowly open the one or two taps/levers on the hose until you hear water flowing.
  3. Watch the pressure gauge until it reaches 1.5 bar, then close the taps tightly.

Parts commonly replaced

  • Filling loop valve
  • Expansion vessel
  • Pressure relief valve
Red | On every 0.5 second

Your boiler has entered a safety lockout mode due to a critical internal fault or an ignition failure.

High DIY-safe £100-£350

What to check first

  1. Move the mode selector switch to the 'OFF/RESET' position.
  2. Wait approximately 10 seconds.
  3. Move the switch back to either 'Hot Water Only' or 'Heating and Hot Water' and wait for the boiler to attempt to reignite.

Parts commonly replaced

  • Ignition electrode
  • Printed Circuit Board (PCB)
  • Gas Valve
Red | On permanently

Your boiler has become too hot and has shut itself down as a safety precaution to prevent damage.

High DIY-safe £100-£280

What to check first

  1. Wait at least 20 minutes for the boiler to cool down naturally.
  2. Ensure all radiator valves (TRVs) are fully open to allow water to flow.
  3. Turn the mode selector switch to the 'OFF/RESET' position, wait a few seconds, then turn it back to the original setting.

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Thermistor (NTC Sensor)
Red LED illuminated

Your boiler has stopped working because the water pressure is too low for the system to run safely.

High DIY-safe £0-80

What to check first

  1. Locate the filling loop (the silver flexible hose) underneath or near the boiler.
  2. Slowly open the one or two taps/valves on the filling loop until you hear water entering the system.
  3. Watch the pressure gauge on the front of the boiler and close the taps once the needle reaches between 1 and 1.5 bar.
  4. Restart or reset the boiler by turning the mode selector switch to 'OFF/RESET' and then back to heating/hot water.

Parts commonly replaced

  • Filling loop valves
  • Pressure gauge
  • Expansion vessel
RED LED LIGHT

Your boiler has stopped working because it failed to light properly or cannot detect a flame.

High DIY-safe £90-180

What to check first

  1. Check that your gas emergency control valve is open and your gas meter has credit
  2. Press the 'Reset' button or turn the mode selector dial to the 'R' position for a few seconds
  3. If the light stays red after three reset attempts, turn the boiler off and call an engineer

Parts commonly replaced

  • Ignition electrode
  • Flame sensing probe
  • Gas valve
RED LED ON every 0.5-secs

Your boiler has detected a safety-related issue with its internal components or airflow and has locked itself down to prevent damage.

High DIY-safe £100-350

What to check first

  1. Check that the system water pressure is between 1 and 1.5 bar on the pressure gauge
  2. Turn the mode selector switch to 'OFF/RESET' for a few seconds, then back to the heater or hot water icon
  3. Ensure the external flue terminal is not obstructed by debris or garden growth

Parts commonly replaced

  • Fan
  • Air Pressure Switch
  • Limit Thermostat
  • Condensate Trap

Related codes

RED LED Solid

Your boiler has detected a fault with its internal temperature sensor, preventing it from heating your water and radiators safely.

High Engineer only £90-160

Parts commonly replaced

  • Primary NTC thermistor
  • Wiring harness
Showing 21–25 of 25
Yellow | On every 0.5 second

Your boiler is currently in a manual testing mode often used by engineers and is not experiencing a functional fault.

Low DIY-safe £0-80

What to check first

  1. Check if the mode selector dial has been left in the 'Service' or 'Chimney' position.
  2. Turn the selector dial to the 'OFF' position for 30 seconds.
  3. Turn the selector dial back to your desired 'Hot Water' or 'Heating' setting to resume normal operation.
YELLOW LED LIGHT

Your boiler is struggling to accurately monitor the temperature of the water being used for your heating because a temperature probe is sending incorrect signals or has a poor electrical connection.

Medium Engineer only £120-200

Parts commonly replaced

  • NTC Thermistor
  • Wiring harness
YELLOW LED ON every 0.5-secs

Your boiler is currently running in a special engineer-only testing mode used to check combustion levels, meaning it is not in its normal operating state.

Low DIY-safe £0-80

What to check first

  1. Locate the mode selector switch on the front control panel
  2. Ensure the selector is not left in the 'service' or 'test' position
  3. Turn the selector dial to 'OFF' for a few seconds, then back to your desired 'Heating and Hot Water' setting

Parts commonly replaced

  • None (usually a settings issue)
  • Control knob/selector dial

Related codes

YELLOW LED Solid

Your boiler has detected a problem with the temperature sensor that controls your hot water, meaning you likely have no hot water or the temperature is inconsistent.

Medium Engineer only £90-160

Parts commonly replaced

  • DHW NTC Thermistor
  • Thermistor Clip

Related codes