Ideal Concord CXC 48 116 Fault codes & diagnostics

26 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 48-116 kW 1994-2005 Discontinued
GC Number 41-392-56

Replaced by: Concord CXA

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21 High 5 Low

All 26 documented codes

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1 to 24

Your boiler has detected a general internal fault that requires a specialist to correctly identify and resolve.

High Engineer only £150-350

Parts commonly replaced

  • Control board
  • Ignition lead
  • Sensor harness
AIR FLOW FAULT

Your boiler has stopped working because it cannot safely exhaust fumes or confirm that the internal fan is moving air correctly.

High Engineer only £180-450

Parts commonly replaced

  • Fan motor
  • Air pressure switch
  • Detection probe
Air pressure switch

Your boiler has stopped working because it cannot confirm that the fan is safely clearing waste gases from the system.

High Engineer only £120-£280

Parts commonly replaced

  • Air Pressure Switch
  • Fan Assembly
  • Venturi Tube
anticycle

Your boiler has reached its target temperature and is taking a short, two-minute break to prevent components from wearing out by switching on and off too frequently.

Low DIY-safe

What to check first

  1. Wait 2 to 3 minutes for the timer to count down
  2. Check that your room thermostat is set to the desired temperature
  3. Ensure radiators are turned on to allow heat to move away from the boiler
Boiler sensor

Your boiler has detected that the temperature sensor used to monitor the water inside the unit is broken or sending incorrect signals.

High Engineer only £120-190

Parts commonly replaced

  • Boiler flow/return thermistor
  • NTC sensor
  • Wiring harness
BOILER SENSOR FAULT

Your boiler has lost the ability to accurately measure its own temperature, so it has safely shut down to prevent potential overheating.

High Engineer only £120-220

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness
BURNER LOCK OUT

Your boiler has stopped working because it failed to light the gas flame successfully.

High Engineer only £150-350

Parts commonly replaced

  • Ignition generator
  • Spark electrode
  • HT leads

Related codes

C/H Sensor Fault

Your boiler's temperature sensor has stopped working correctly, meaning the system can no longer tell how hot the water is and has shut down as a precaution.

High Engineer only £110-190

Parts commonly replaced

  • Central Heating (C/H) Thermistor
  • Flow NTC Sensor
  • Sensor Wiring Harness

Related codes

Detection Fault

Your boiler has tried to start up several times but cannot establish a stable flame to begin heating.

High Engineer only £120-350

Parts commonly replaced

  • Ignition electrode
  • Flame sensing probe
  • Gas valve
  • PCB
Showing 11–20 of 26
Detection Lockout

Your boiler has stopped working because it cannot detect a flame, meaning it has safely shut down to prevent gas from flowing without being burned.

High DIY-safe £100-280

What to check first

  1. Check that your gas emergency control valve (usually by the meter) is in the 'on' position
  2. Check if other gas appliances in your home, such as a hob, are working correctly
  3. Press the reset button on the front control panel to see if the boiler restarts

Parts commonly replaced

  • Ignition electrode
  • Flame sensing probe
  • Gas valve
  • Ignition lead
Fan

Your boiler has stopped working because the internal fan that safely removes exhaust gases is not running correctly.

High Engineer only £250-£450

Parts commonly replaced

  • Fan Assembly
  • Air Pressure Switch
  • PCB (Control Board)

Related codes

fault condition

Your boiler has encountered an internal timing error or electrical communication fault because it didn't enter the correct setup mode when its gas control valves were being linked.

High Engineer only £120-280

Parts commonly replaced

  • Gas valve wiring harness
  • Right-hand gas valve
  • Main PCB
Float switch

Your boiler has detected that the water levels inside the system are incorrect, or the sensor that monitors the water level is faulty.

High Engineer only £120-250

Parts commonly replaced

  • Float switch assembly
  • Internal wiring harness
  • Control board

Related codes

GAS VALVE FAULT

Your boiler is unable to safely control the flow of gas needed to stay alight, so it has shut down to prevent any risks.

High Engineer only £280-550

Parts commonly replaced

  • Gas valve solenoid
  • Gas control valve
  • Wiring harness
Gas valve(s)

Your boiler is unable to light because the internal system that controls the gas flow has stopped working correctly.

High Engineer only £280-450

Parts commonly replaced

  • Double Solenoid Gas Valve
  • Control PCB
  • Wiring Harness
lockout

Your boiler has unsuccessfully tried to start five times and has now shut itself down for safety reasons to prevent a gas buildup.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Spark generator
No flow

Your boiler is not starting because it cannot detect water moving through the system to prevent overheating.

High Engineer only £120-250

Parts commonly replaced

  • Flow switch
  • Flow switch wiring harness
  • Circulation pump

Related codes

Outside sensor

Your boiler's outdoor temperature sensor is not communicating correctly, which may affect how efficiently the system adjusts your heating based on the weather.

Low Engineer only £90-180

Parts commonly replaced

  • Outside temperature sensor
  • Wiring harness
OUTSIDE SENSOR FAULT

Your boiler has lost the connection to the weather sensor that tells it how cold it is outside, so it may not heat your home as efficiently as usual.

Low Engineer only £120-200

Parts commonly replaced

  • Outside temperature sensor
  • External wiring cable

Related codes

Showing 21–26 of 26
Overheat

Your boiler has become too hot and has shut itself down as a safety precaution to prevent damage.

High DIY-safe £90-220

What to check first

  1. Check that your radiator valves are open to allow water to flow
  2. Ensure the system pressure is within the normal range (usually 1 to 1.5 bar)
  3. Locate the manual reset button on the control box and press it firmly

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Thermistor
OVERHEAT FAULT

Your boiler has become too hot and has automatically shut down to prevent damage to the internal components.

High DIY-safe £120-210

What to check first

  1. Locate the overheat reset button under the control box flap
  2. Press the button firmly to reset the safety thermostat
  3. Check that all radiator valves are open and the system pressure is correct

Parts commonly replaced

  • Overheat Thermostat
  • System Pump
  • Control Thermostat

Related codes

Overheat thermostat

Your boiler has detected that it is running too hot and has automatically shut itself down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Overheat thermostat
  • Pump
  • Diverter valve
  • Heat exchanger
Pump

Your boiler has stopped heating up because the water is not being pushed through the pipes as it should be.

High Engineer only £220-450

Parts commonly replaced

  • Central heating pump
  • Internal wiring harness
  • PCB

Related codes

PUMP FAULT

Your boiler has stopped heating up because the water is not being circulated through the system correctly.

High Engineer only £250-450

Parts commonly replaced

  • Central Heating Pump
  • Pump head
  • Wiring harness

Related codes

STANDBY

Your boiler is currently switched off or in sleep mode and needs to be manually turned back on.

Low DIY-safe

What to check first

  1. Locate the power button on the front control panel (often labelled 1/0)
  2. Press and release the button to exit standby mode
  3. Wait a few moments for the boiler to complete its start-up sequence